Senior Account Rep, Account Rep II, Zhejiang Regional Team

Amazon; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Account Representative to enhance the growth of their Sellers business. In this role, you will engage with key accounts and leverage your sales expertise to onboard new opportunities while ensuring exceptional customer service. The ideal candidate will thrive in a fast-paced environment, demonstrating a strong ability to manage multiple projects and collaborate with cross-functional teams. If you are passionate about driving results and eager to make a significant impact, this opportunity is perfect for you!

Qualifications

• 5+ years of sales or business development experience in logistics.
• Superior communication skills in Mandarin and English.

Responsibilities

• Ensure high customer service for all Amazon export volume.
• Achieve monthly quota of qualified opportunities.

Skills

Sales experience

Business development

Project management

Communication skills

Analytical skills

Customer obsession

Education

Bachelor Degree

MBA

Tools

Excel

Job description

ID de vacante: 2746518 | Amazon (Shanghai) International Trading Company Limited Hangzhou Branch - K25

Amazon provides international transportation solutions to Sellers leveraging Amazon's fulfillment program. As an Account Representative, you will have the exciting opportunity to help drive the growth and shape the future of our Sellers business. Your responsibilities will include working on key accounts and future opportunities.
The ideal candidate will possess both a sales and business background that enables them to successfully identify and onboard opportunities with a high degree of customer obsession. The successful candidate should also be a self-starter that has the ability to problem solve. The successful candidate must be prepared to work in a high-volume and fast-paced environment and with cross functional teams, globally.

Key job responsibilities

1. Ensure high customer service for all Amazon export volume and related sellers
2. Respond and qualify incoming enquiries
3. Achieve monthly quota of qualified opportunities
4. Cooperate in the development and execution of a territory plan including outbound calling against established target lists
5. Work closely with other teams to grow revenue in assigned territory
6. Manage numerous requests concurrently & strategically
7. Maintain a robust sales pipeline and related territory target lists
8. Work with partners to extend reach & drive adoption
9. Ensure customer satisfaction

Minimum Requirements

1. Over 5 years of sales, business development or proven experience in project management in sales/marketing environment of logistics (preferred in import/export freight forwarding field)
2. Experience in a business-to-business (B2B) environment
3. Superior oral and written communication skills in Mandarin and in English with an innate attention to detail
4. Spoken language from the region would be a plus
5. Analytical skills using Excel would be a plus
6. A proven track record of managing multiple projects while meeting tight deadlines and budgets
7. Experience working in a fast-paced and highly cross-functional organization
8. Demonstrated ability to formulate data-driven decisions that lead to results
9. Native Mandarin speaker
10. Bachelor Degree required, MBA preferred

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