Senior Account Manager (Shopper & Retail Marketing)

Got The T-Shirt; Leeds; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

Got The T-Shirt in Leeds is seeking a Senior Account Manager to own day-to-day client relationships and drive integrated shopper and retail campaigns. You’ll lead cross-functional teams, manage timelines and budgets, and help grow key accounts from brief through execution.

The role is hybrid in Leeds, with 2 office days per week and a focus on delivering standout campaigns for major FMCG and retail brands. If you thrive in a fast-paced agency setting and enjoy building strong client

Qualifications

• 4+ years of experience in shopper marketing, retail activation or integrated campaigns.
• Agency experience is a plus and you can manage clients and campaigns independently.
• Strong communication and collaboration skills with a proactive mindset.

Responsibilities

• Own day-to-day client relationships and serve as a trusted partner.
• Lead delivery of integrated shopper and brand activation campaigns from brief to execution.
• Collaborate with creative, digital and production teams to deliver high-quality work.
• Keep projects on track with timelines and budgets while maintaining quality.
• Support the Account Director with account development and growth opportunities.
• Bring fresh thinking on retail, shopper behaviour and digital trends.
• Guide and develop junior colleagues to deliver their best work.

Skills

Account management

Shopper marketing

Campaign management

Budget management

Client relationships

Job description

Senior Account Manager | Shopper & Retail Marketing

Location: Leeds / Hybrid - in the office 2 days a week
Salary: £38,000–£45,000

Big brands. Brilliant creative. Campaigns you can actually see out in the real world.

If you love the world of retail and shopper marketing, enjoy building great client relationships and know how to turn ambitious ideas into successful campaigns, this could be right up your street.

We're working with a well-established Leeds agency that creates exciting, insight-led campaigns for some of the biggest names in FMCG and retail.

They're looking for a Senior Account Manager who can bring together clients, creatives and delivery teams, making sure great ideas become great work.

You’ll take real ownership of your accounts, working closely with an Account Director while having the confidence and experience to lead client conversations, make decisions and keep everything moving.

It’s a busy, varied role with plenty of responsibility, brilliant people around you and the opportunity to make a genuine difference.

What You’ll Be Doing

• Owning day-to-day client relationships, becoming a trusted partner who understands their business and challenges
• Leading the delivery of integrated shopper and brand activation campaigns, from initial brief through to execution
• Working closely with creative, digital and production teams to deliver work everyone's proud of
• Keeping projects on track, managing timelines, budgets and expectations without compromising on quality
• Supporting your Account Director with account development, spotting opportunities to grow relationships and deliver more value
• Bringing fresh thinking to the table, particularly around retail, shopper behaviour and digital innovation
• Providing guidance and support to junior colleagues, helping them develop and deliver their best work

What You’ll Bring

• Experience in shopper marketing, retail activation or integrated campaigns, ideally gained in an agency environment
• Around 4+ years of relevant experience, with the confidence to manage clients and campaigns independently
• A good understanding of how brands connect with shoppers, both in-store and online
• Strong project management skills, with the ability to juggle multiple campaigns, deadlines and priorities
• Commercial awareness, including experience managing budgets, preparing proposals and spotting growth opportunities
• Great communication skills, a collaborative approach and the confidence to challenge constructively when needed
• Most importantly, you'll be someone who takes pride in delivering great work, genuinely cares about their clients and enjoys being part of a busy, creative team.

Why It’s Worth a Look

• Big-name brands: The chance to work on high-profile FMCG and retail campaigns that people genuinely interact with
• Creative variety: From in-store activations to integrated digital campaigns, no two briefs are quite the same
• Room to grow: Real ownership, exposure to senior clients and opportunities to develop your career
• Great people: A collaborative, energetic agency where good ideas are welcomed and people support each other

Sound like your kind of role? We’d love to hear from you.