Senior Account Manager - Public Sector (12 month maternity cover)

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Senior Account Manager - Public Sector (12 month maternity cover), London

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Client:

Location:

London, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

a5225278aeee

Job Views:

11

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

About Us

Pulsar Group is a tech innovator, delivering high quality SaaS products that address the fundamental business needs of clients in the marketing and communications industries. We combine AI technologies with human expertise to analyse data and create insights to understand what impacts an organisation and its key audiences – from customers to stakeholders, politicians to influencers and the media.

The evolving Pulsar Group portfolio includes Isentia, the market-leading media monitoring, intelligence and insights solution provider; Pulsar, the most advanced audience intelligence and social listening platform; Vuelio, which provides monitoring, insight, engagement and evaluation tools for politics, editorial, and social media in one place; and ResponseSource, the network that connects journalists and influencers to the PR and communications industry.

Pulsar Group is an AIM-listed SaaS provider with over 1,000 employees across 10 countries. Our technology is used by 6,000 organisations daily, from global blue-chip enterprises and communications agencies to public sector organisations and not-for-profits.

About the Role

The Senior Account Manager - Public Sector (12 month maternity cover) will join the successful Vuelio public sector team. You will manage our largest central government clients, providing excellent account management as a trusted partner. Creativity in driving client action and focus on revenue targets are essential.

Project work involves supporting and developing clients and leading strategic projects for sector growth, requiring strong business acumen and reporting skills.

Client work entails understanding Vuelio’s product portfolio, building relationships with senior decision-makers, and demonstrating how our services can meet their strategic communication goals. Your goal is to deepen client relationships and maximize their value with us.

Key Responsibilities

• Develop sector strategies to increase renewal value through data analysis and market differentiation.
• Enhance sector knowledge within the company through information sharing and stakeholder engagement.
• Identify trends and develop hypotheses to increase renewal and growth.
• Manage key accounts and renewals proactively.
• Strategically target organizations using various data sources and marketing campaigns.
• Build public sector expertise through research and networking.
• Accurately record data in Salesforce for opportunity management and KPI measurement.
• Build relationships at all levels, providing ongoing value.
• Maximize client system usage and identify upsell opportunities.
• Engage with decision-makers to identify needs and recommend solutions.
• Overcome sales barriers and convert opponents into champions.
• Navigate complex decision-making units to drive sales outcomes.
• Position against competitors using market knowledge.
• Forecast sales pipeline accurately and meet targets.
• Negotiate contracts effectively and drive timely closures.
• Prepare for meetings, attend trade events, and promote the company’s vision.
• Respond to tenders and pursue new contacts to expand market presence.
• Collaborate with other account managers to share best practices.

All staff are responsible for safeguarding company information and adhering to security policies. We promote an inclusive, diverse environment built on respect, responsibility, and openness to learning.

Requirements

• Motivated self-starter with a success-driven mindset.
• Proven track record of achieving KPIs.
• At least 2 years’ experience in SaaS account management.
• Success in growing client contract values.
• Experience engaging with senior decision-makers and complex DMUs.
• Highly organized, efficient, and able to prioritize effectively.
• Strong product knowledge and industry awareness.
• Collaborative, communicative, and attentive listener.
• Ability to tailor presentations and build relationships across decision units.
• Excellent negotiation skills and revenue forecasting ability.
• Assertive, persistent, and outcome-focused.

Benefits include a competitive salary (£40,000-45,000), commission/bonuses (OTE £70,000-80,000), career progression, holidays, hybrid work, insurance, awards, and various wellbeing schemes.