Senior Account Manager (Production)

St Marks Studio; London; On-site; GBP 40,000 - 50,000; Full time

Job summary

St Marks Studio recherche un Senior Account Manager pour rejoindre son équipe Client Services à Londres. Le candidat idéal aura une expérience de 3 à 5 ans en gestion de comptes dans l'industrie publicitaire, notamment en médias OOH ou dans une agence expérientielle. Le rôle implique la gestion des relations clients, le développement stratégique et l'exécution de campagnes créatives, avec un accent fort sur le travail d'équipe et le service client.

Qualifications

• 3-5 ans d'expérience en gestion de comptes dans la publicité ou les médias.
• Compréhension solide des formats et technologies OOH.
• Capacité à gérer plusieurs tâches et respecter les délais.

Responsibilities

• Gérer les relations clients sur plusieurs comptes et mener des réunions.
• Supporter le développement de stratégies créatives OOH alignées sur les objectifs des clients.
• Préparer des budgets et garantir l'exactitude financière durant les campagnes.

Skills

Communication

Organisation

Interpersonal

Analyse

Job description

Senior Account Manager (Production), London

Client:

St Marks Studio

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

1fd6a8fd1fb3

Job Views:

3

Posted:

12.07.2025

Expiry Date:

26.08.2025

Job Description:

The Role:

We are seeking a skilled Senior Account Manager to join our Client Services team. The ideal candidate will have a solid foundation in managing accounts within the advertising or media industry, particularly in OOH media or in an experiential agency. A solid understanding of Client Services, integrating creative briefs, managing internal and external stakeholders, and project management is key. This role requires excellent communication skills, attention to detail, and a proactive approach to supporting client needs and ensuring campaign success. Being a confident presenter is essential, along with the ability to remain calm under pressure.

You will need to love multitasking and be passionate about solving problems. We’re a collaborative team, so confidence, social skills, initiative, and curiosity are vital!

We’re committed to personal development, and you’ll be supported and mentored by the Senior Management Team to grow your skill set and advance in your role.

Experience: 3-5 years of account management experience in the advertising or media industry, preferably with a focus on out-of-home media.

Skills:

• Excellent understanding of OOH media formats and technologies.
• Strong communication, organizational, and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.
• Analytical mindset with data interpretation skills.
• Confidence to guide junior team members.

Personal Attributes:

• Detail-oriented and proactive.
• Adaptable to change and able to work in an agile manner.
• Passionate about experiential and creative OOH campaigns.
• Eager to grow within the media and production industry.
• Strong team player with a collaborative approach.
• Client-focused with a commitment to excellent service.

The Overview:

Key Responsibilities:

• Client Relationship Support: Manage client relationships across multiple accounts, ensuring needs are met and expectations exceeded. Work closely with the Account Director to understand clients deeply and foster long-term success. Lead meetings and present confidently. Build trust with agencies like Publicis Media, Zenith, Starcom, and Spark Foundry.
• Strategic Contribution: Support the development of creative OOH and experiential strategies aligned with client goals. Identify and develop new business opportunities. Qualify briefs from agencies and prepare concise briefs for our Creative Team.
• Campaign Assistance & Brief Responses: Lead planning, execution, and evaluation of creative campaigns. Collaborate with creative, production, and media teams to deliver high-quality results. Prepare clear responses to briefs and present them confidently to clients and agencies.
• Managing Workloads: Handle multiple briefs efficiently, supporting team members and following admin and communication processes promptly.
• Financial Administration: Prepare budgets, process PO requests, and ensure financial accuracy throughout campaigns.
• Reporting & Analysis: Compile reconciliation reports, ensuring accurate planned spend.
• Market Research: Keep updated on industry trends, competitors, and emerging technologies in OOH media.
• Team Collaboration: Foster a positive team environment, contribute collaboratively, and mentor junior team members as needed.