Senior Account Manager (Private Markets)

Legora; Greater London; On-site; GBP 42,000 - 70,000; Full time

Job summary

Legora, an AI-native workspace redefining how private markets work, is seeking an account manager to be the dedicated contact for our private markets clients. You’ll partner with regional teams to deliver a consistent, high-touch experience across portfolios and advisers.

Bring experience in account management or customer success, familiarity with private equity or legal services, and a knack for organizing complex relationships.

Qualifications

• Experience in account management, customer success or partnerships, ideally in B2B SaaS.
• Familiarity with private equity, private markets or legal services.
• Structured thinking and a knack for bringing order to complex relationships.
• Credibility with senior stakeholders at investment firms and law firms.

Responsibilities

• Grow and deepen client relationships with senior stakeholders at private markets firms.
• Build trusted relationships with regional clients and prospects.
• Identify new ways Legora can support clients across their organisations and wider networks.
• Turn successful engagements into repeatable approaches the wider team can use.
• Act as a dedicated post-sale contact for private markets clients with regional teams.
• Coordinate across regions to deliver an exceptional client experience.
• Spot risks early and work with internal teams to resolve issues before escalation.

Skills

Account management

Customer success

Partnerships

Stakeholder management

Job description

About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 2,100+ customers across 80+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $200M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI, Graceview, Cadastral, and Wexler. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things.

• We lean in: ownership over titles, outcomes over intentions.

• We fight for excellence: high standards, direct, ego-free feedback.

• We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

What you'll do

You'll be a dedicated point of contact for our private markets clients, helping them get lasting value from Legora across their teams, their portfolio and the advisers they work with. You'll partner closely with our regional teams to give these clients a consistent, high-touch experience wherever they operate.

Grow and deepen client relationships

• Build trusted relationships with senior stakeholders at private equity and other private markets firms.

• Identify new ways Legora can support clients across their organisations and wider networks, working with the account owners in each region.

• Help turn successful engagements into repeatable approaches the wider team can use.

• Act as a dedicated post-sale contact for private markets clients, working alongside our regional engagement teams.

• Coordinate across regions, to deliver an exceptional client experience.

• Spot risks early and work with internal teams to resolve issues before they escalated.

Bring the client's voice into Legora

• Share client feedback and requirements with Product to help shape what we build for private markets.

• Connect clients with relevant peers, resources and expertise across Legora.

Collaborate within Legora to best support your customers

• Partner with Sales, Customer Success, Legal Engineering and Deal Desk to deliver a seamless experience from contract to renewal.

• Keep account plans, notes and forecasts up to date so the wider team has a clear picture of each relationship.

• Share what's working with colleagues and help build best practice for serving private markets clients.

What you'll bring

• Experience in account management, customer success or partnerships, ideally in B2B SaaS

• Familiarity with private equity, private markets or legal services

• Structured thinking and a knack for bringing order to complex relationships

• Credibility with senior stakeholders at investment firms and law firms

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.