Senior Account Manager NXG UK

MedComms Experts GmbH; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading medical communications agency is seeking a Senior Account Manager to oversee client relationships and manage multiple accounts. The role requires strong project management and communication skills, as well as a minimum of 2 years' experience in the Medical Communications sector. Candidates should be degree educated and proficient in Microsoft Office. You will be responsible for ensuring high-quality work and maintaining budget oversight, while contributing to new business pitches.

Qualifications

• Minimum 2 years' experience in Medical Communications or similar agency/pharma sector.
• Proven track record of managing large projects effectively.
• Strong communication skills with clients.

Responsibilities

• Lead client TCs and face-to-face meetings efficiently.
• Manage multiple client accounts and ensure delivery of work.
• Monitor project budgets and flag potential issues.

Skills

Project management

Communication skills

Client management

Commercial awareness

Education

Degree educated

Tools

Microsoft Office

CMAP

Job description

Job description: Senior Account Manager

Role

Understand client strategies and utilise commercial acumen to ensure high quality work is delivered for and proposed to clients

Main duties

Client and Account Management

• To lead client TCs and face-to-face meetings in an efficient and knowledgeable way
• Acting as main client contact on multiple projects, ensuring time is managed effectively
• Managing multiple client accounts and taking responsibility for successful delivery of work on those accounts

Processes and Financials

• Keeps timesheets updated regularly
• Proficient user of all elements of project management system (e.g. CMAP) to efficiently track project progress, and able to train others in this
• Proactive monitoring of all project budgets vs actual time spent on and flagging potential issues to AD or Directors as required
• Manages invoicing schedules for accounts and ensuring pipelines are up to date
• Keeps up to date knowledge of revenue statuses, pipelines and projections for relevant projects
• Independently develops budgets and managing account profitability with limited review/supervision required
• Creates comprehensive timelines for complex projects, including identifying critical deadlines, potential bottlenecks, and resourcing requirements
• Where possible, performs formal line management duties to a junior staff member; reviewing their performance, setting and monitoring objectives and providing the guidance and input to support their growth and development within the company

Commercial and Scientific acumen

• Demonstrates detailed understanding of key account content through confident client conversations about current and potential future projects
• Maintains understanding of strategic direction of allocated accounts by contributing to account planning and business discussions where appropriate

New Business

• Contributes to pitches and confidently developing proposals for existing clients

Reports to: Account Director or Senior Account Director

Personal requirements

• Degree educated
• Minimum 2 years’ experience in Medical Communications or similar/equivalent agency/pharma sector
• Proven track record of strong project management and communication skills
• Experience of effectively managing large projects and working collaboratively within a team
• Proficiency in all usual Microsoft Office applications