Senior Account Manager - Healthcare

Healthcaremarketing; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player in digital healthcare is seeking a Senior Accounts Lead to drive strategic growth and optimize service delivery. This role involves managing key NHS and private sector partnerships, leading complex contract negotiations, and translating data into actionable insights. With a focus on innovation and collaboration, you will represent the company at senior stakeholder levels and mentor junior team members. Join a dynamic team dedicated to improving healthcare outcomes and enjoy flexible working options, ongoing development support, and a culture that values inclusivity.

Benefits

Flexible working options

Home working allowance

Ongoing training and development support

Enhanced maternity, paternity & adoption leave

Qualifications

• Proven experience in account management and commercial strategy in healthcare.
• Strong knowledge of NHS commissioning and healthcare policy.

Responsibilities

• Manage and grow key NHS and private sector accounts.
• Lead high-value contract negotiations and service expansions.
• Develop data-driven insights to support strategic decisions.

Skills

Account Management

Commercial Strategy

Contract Negotiation

Stakeholder Relationship Management

Data Analysis

Communication Skills

Job description

At Oviva, our mission is simple: to build a healthier future for all. We provide accessible, app-based healthcare to people living with weight-related conditions such as obesity and Type 2 diabetes.

By blending cutting-edge technology with compassionate behaviour change support, we’ve become Europe’s largest digital health provider in this space - already supporting almost 1 million patients and counting.

We're rapidly growing across the UK, Germany, Switzerland, and Poland. Join us in revolutionising healthcare - where your ideas and actions drive meaningful impact every day.

Role Overview

We’re looking for a Senior Accounts Lead to play a pivotal role in driving strategic growth, shaping high-value partnerships, and optimising service delivery across our key accounts.

This is a high-impact, commercially-focused role where you’ll manage NHS and private sector partnerships, lead complex contract negotiations, and directly influence our strategic positioning. You'll translate complex data into compelling insights, collaborate cross-functionally, and represent Oviva at senior stakeholder and industry levels.

If you're commercially savvy, passionate about healthcare innovation, and ready to operate with autonomy - this is your opportunity.

Your Responsibilities:

• Manage and grow key NHS and private sector accounts.
• Lead high-value contract negotiations, renewals, and service expansions.
• Develop data-driven insights to support strategic decisions and demonstrate impact.
• Collaborate cross-functionally with BI, Clinical, Product, and Marketing teams.
• Represent Oviva at commissioner meetings, events, and industry forums, reinforcing brand positioning.
• Ensure contracts meet financial, operational, and compliance standards.
• Mentor junior team members and support knowledge sharing.
• Champion a customer-first approach and drive continuous service improvement.

Job requirements

Your Profile

• Proven experience in high-level account management, commercial strategy, or business development in healthcare.
• Track record of complex contract negotiation and stakeholder relationship management.
• Strong knowledge of NHS commissioning, frameworks, and healthcare policy.
• Ability to derive insights from data and translate them into strategic action.
• Exceptional communication and commercial acumen, with a proactive approach to identifying growth opportunities.
• Comfortable navigating ambiguity and solving complex problems with resilience.

What We Offer

• A chance to shape the future of digital healthcare at scale.
• Exciting and meaningful work in a fast-paced, growth-driven environment.
• Ongoing training and development support.
• Flexible and remote working options to suit your lifestyle.
• Home working allowance and competitive salary.
• Enhanced maternity, paternity & adoption leave.

Having a culture that people want to work in, is very important to us. We do this by keeping our values at the forefront of everything we do:

We put the patient first, We measure & improve, We build winning teams

Oviva is passionate about creating an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. We are a truly inclusive place to work, where everyone can be themselves and everyone is welcome. We welcome and encourage applicants from all backgrounds and identities, including but not limited to race, ethnicity, gender, sexual orientation, age, ability, religion, and socioeconomic status. We actively seek out candidates who bring a unique perspective to help us build a stronger, more inclusive team.

We're Proud to be a Disability Confident Employer

Please click ‘Apply’ today and take your next step towards a career with Oviva.

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