Senior Account Manager (Global Brands)

SNAP, Inc.; Greater London; On-site; GBP 120,000 - 170,000; Full time

Benefits offered by this job

Parental leave

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Job summary

SNAP, Inc. in London is seeking an experienced Client Partner to build and grow relationships with global brands, driving innovative, insight‑driven campaigns through the RFP process and cross‑functional collaboration. You will guide campaign performance, educate clients on Snap products, and optimise for measurable ROI.

You will lead QBRs, expand self-service tool adoption, and provide technical support to clients and agencies across complex, global programs.

Qualifications

• Experience in the digital media industry with understanding of media management in bid-based auction environment.
• Advanced Excel skills with data analysis to deliver actionable insights.
• 5+ years in digital media with focus on performance/brand marketing, ad-tech, or programmatic real-time bidding.
• Strong presentation and communication skills.
• Ability to use AI tools to improve processes.
• ,

Responsibilities

• Build, manage, and grow relationships across a small number of large, complex global brands.
• Contribute to the management of the global JBPs underpinning these relationships.
• Partner with Client Partner, Creative Strategists and Marketing Science through the global RFP process to develop innovative, insight-driven digital campaigns with measurable ROI.
• Manage projects with complex work streams and cross-functional collaboration.
• Dive deep into campaign performance data; guide KPI-driven measurement strategies and optimise campaigns; identify upsell opportunities.
• Build and deliver QBRs that monitor global JBP performance.
• Educate clients and agencies on Snap’s products and best practices; advise on bespoke optimisations.
• Increase adoption of Snap’s self-service platform and auction-based tools; provide ongoing technical support and real-time analysis.

Skills

Advanced Excel

Data-driven

Presentation skills

Digital media experience

AI tools usage

Sales quota achievement

Cross-functional collaboration

Education

BS/BA in business, communications, marketing or related

Tools

Excel

Job description

• Build, manage, and grow relationships across a small number of large, complex global brands
• Contribute to the management of the global JBPs that underpin our relationships with this cohort of global brands
• Partner with Client Partner, Creative Strategists and Marketing Science throughout the global RFP process to develop innovative, insight-driven digital campaigns on Snapchat, bringing measurable ROI for our clients
• Manage projects involving complex work streams and cross-functional collaboration (internally and externally)
• Dive deep into campaign performance data; guiding KPI driven measurement strategies, identifying performance trends, optimising campaigns to achieve results, and providing recommendations for upsell opportunities
• Build and help deliver QBRs that monitor the performance of the global JBPs
• Serve as the product expert by educating clients and their agencies on Snap’s new and existing products, as well as advising on best practices and bespoke campaign optimisations
• Increase adoption and engagement of Snap’s self-service platform and auction-based tools, providing ongoing technical support and real-time analysis

Benefits

• Up to 28 weeks of parental leave and return-to-work program
• Adoption, surrogacy, infertility, and fertility preservation benefits
• Backup child care coverage, center-based care support, & caregiver assistance
• Dependent Daycare Flexible Spending Account
• Short-term disability, long-term disability, basic life insurance, and AD&D insurance
• Services to support your path to parenthood & beyond - fertility support & family planning via Carrot, SNOO, Hinge Health
• For Snap, employees taking care of loved ones with complex, chronic, or ongoing care needs (i.e. parent with Dementia, spouse with Cancer, child with Autism), your family can save time, money, & stress with Wellthy
• Lactation rooms (based on office location) and breastmilk shipping coverage
• Comprehensive medical coverage, including PPO, HDHP with HSA, and HMO options
• Dental coverage, including orthodontia benefits
• Vision coverage, including frame and contact allowance and LASIK benefits
• Free membership to One Medical for primary and urgent healthcare services
• Business Travel Insurance
• Gym perks and discounts
• Team fitness classes and races
• Sports leagues
• Cooking and nutritional workshops
• Well-being reimbursement
• Unlimited access to virtual physical therapy with Anthem
• 15 sessions per year of mental health for you + dependents through Lyra
• Generous time off and leave programs. In the US, this includes the following:
• Up to 3 weeks (120 hours) of vacation time and 1 floating holiday for non-exempt team members
• 12 paid holidays per year
• 15 sick and safe days per year
• Meditation and yoga classes
• Speaker series, classes, and subscriptions to educational programs
• Social gatherings, team outings, and volunteering programs
• Snap Inc. provides a 401(k) plan that allows you to save on a pre-tax, Roth, and after-tax basis for your retirement (yes, we even have the Mega backdoor option!) Snap will also match 100% up to 3% of your contribution and then 50% on your 4th and 5th%
• Flexible Spending Accounts for healthcare, daycare and commuter
• Health Savings Account with employer contributions
• Rocket Lawyer memberships
• Financial education programs
• Snap exclusive discounts and perks
• Compensation packages that let you share in Snap’s long-term success!

Experience in the digital media industry with an understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies)Advanced Excel skills, as well as experience with analysing datasets and delivering actionable insights5+ years experience in the digital media industry, with a focus on performance and brand marketing, ad-tech, or programmatic in real-time bidding marketplacesIncredibly data driven, with deep understanding of advertising performance metricsStrong presentation and communication skillsAbility to use AI tools and emerging technologies to identify practical ways to improve processesAbility to work in a fast paced environment and adaptable to changesProven track record of delivering on sales quota and obtaining positive reviewsAbility to work effectively with cross-functional teams and all levels of management (internally and externally)A passion for Snapchat as a user and knowledge of our ad productsAbility to manage multiple projects with strong attention to detailBS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experienceExisting relationships with marketing, performance and biddable teams, and their media and creative agencies