(Senior) Account Manager, EP (South West UK)

Boston Scientific; Caterham on the Hill; Remote; GBP 40,000 - 60,000; Full time

Job summary

A global medical device leader is seeking an Account Manager to manage the end-to-end sales process for specific customer segments in the South West of the UK. This role involves driving business growth, market penetration, and fostering relationships with key stakeholders. Ideal candidates should have a degree in Biomedical Sciences, commercial sales experience in medical devices, and strong communication skills. The position is permanent and allows for remote work.

Benefits

Attractive benefits

Excellent training/development programs

Innovative and growing environment

Qualifications

• Experience in Electrophysiology or Cardiac Rhythm Management is beneficial.
• Commercial experience in medical device sales is beneficial.

Responsibilities

• Manage end-to-end sales process for specific customer segments.
• Drive business growth and market penetration.
• Develop and execute account plans and sales strategies.
• Build and maintain relationships with key stakeholders.
• Identify sales opportunities and perform clinical selling.
• Record customer information in company's CRM system.

Skills

Strong communication skills

Ability to understand complex technical details

Dynamic adaptation

Collaboration and relationship-building

Self-motivation and influencing

Flexibility and persistence

Education

Degree in Biomedical Sciences or healthcare subject

Job description

Additional Locations: United Kingdom-Taunton; United Kingdom-Bournemouth; United Kingdom-Bristol; United Kingdom-Exeter; United Kingdom-Plymouth; United Kingdom-Poole; United Kingdom-Portsmouth; United Kingdom-Southampton

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role

The role of the Account Manager (AM) is to manage the end-to-end sales process for specific customer segments by identifying commercial opportunities in the region, managing account planning across the customer base and driving the execution of regional and local sales strategies. Purpose of the AM position is to drive business growth, broadening BSC’s market share, as well as securing product positioning and ensuring market penetration, focusing commercial activity on both clinical and economic stakeholders.

This permanent (Senior) Account Manager position is to join the UK & Ireland Electrophysiology (EP) Team and represents the South West of the UK.

Your responsibilitieswill include

• Contributes to the development of annual strategic plan by providing RSM, NSM, BUM and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / product trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).
• Understands account’s unmet needs and expectations and consistently develops detailed account plans, supporting RSM in Top Tier 1 accounts while autonomously performing the activity in other Tier 1, Tier 2 and (Tier 3 if applicable) accounts. Designs and executes sales strategies and activities for accounts in scope, accordingly with account plans and in compliance with national and regional target.
• Develops the stakeholder map, defines touchpoints and action plan for each of them and ensures account information are timely updated into systems.
• Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programmes and solutions.
• Supports clinical colleagues in identifying and managing sales opportunity deriving from clinical support; performs, with the guidance of RSM, clinical selling based on clinical support information.
• Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities. Plans and prepares tender / proposal based on account situation and understanding. Participates in negotiations, where applicable, and, in collaboration with Tender Office, prepares administrative documents and input requested by the customer.
• Develops the deal model, supporting RSMs in Top Tier 1 accounts, and creates IPAT
• Timely reaches-out to the customer regarding new agreement, performing sales visits and contextually identifying new sales opportunity to drive future business growth.
• Performs periodic update with respective Sales Force and QBRs meeting with RSMs, leverages on monitoring and reporting content to ensure effective sales process execution.
• Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.

What are we looking for in you

• Successfully completed degree studies (or equivalent) within Biomedical Sciences or a healthcare subject is beneficial.
• Experience working within EP or Cardiac Rhythm Management is beneficial.
• Commercial experience of medical device sales is beneficial.

• Strong communication skills.
• Can understand and communicate complex technical and clinical details.
• Can rapidly adapt to a very dynamic marketplace.
• Strong team player, collaborative, can build relationships and work cross-functionally.
• Self-motivated and can influence others.
• Flexible, adaptable but focused and persistent.
• Willing and can travel as required by workload (approx. 80%) across South West UK and neighbouring regions as and when required.

What we can offer to you:

• Experience in a groundbreaking multinational company with attractive benefits.
• Inspirational colleagues and culture.
• Fast growing and innovative environment.
• A company team culture.
• Excellent training/development programs.
• A remote field-based role.
• A permanent position.

Want to see what a day in the life of an Account Manager looks like? Watch the videos below:

A Day in the Life of Fatimah | Account Manager (youtube.com)

A Day in the Life of Lisa | Account Manager (youtube.com)

Requisition ID:610353

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!