Senior Account Manager, Eats Global

Uber; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Bonuses and equity

Job summary

Uber is seeking a Senior Account Manager for Global Delivery Partnerships to lead a top-tier enterprise relationship. You will own the end-to-end strategy, negotiate complex agreements, and align cross-functional teams to deliver measurable revenue and customer impact.

You’ll build trusted relationships with senior executives, articulate data-driven opportunities, and navigate a dynamic, global delivery landscape.

Qualifications

• 8+ years of enterprise account management or partnerships experience.
• Proven track record of managing and influencing C-suite partnerships in large organizations.
• Bachelor’s degree or equivalent practical experience.
• Experience leading cross-functional teams or pods to achieve high-impact outcomes.

Responsibilities

• Lead end-to-end strategy and execution for a top-tier global enterprise account.
• Build and sustain relationships with C-suite executives and key decision-makers.
• Develop and execute multi-channel business plans aligning operational, marketing, and product levers.
• Partner cross-functionally across Operations, Marketing, Legal, Finance, and Product to drive innovation.
• Lead high-stakes commercial negotiations and define sustainable, long-term success.
• Manage difficult partner conversations and internal roadblocks while ensuring team performance.

Skills

Enterprise account management

Partnerships

Business development

C-suite stakeholder management

Cross-functional leadership

Analytical & commercial skills

Education

Bachelor's degree

Job description

About the role and team

Sales at Uber means navigating ambiguity, earning trust fast, and solving problems that don’t come with a script. As a Senior Account Manager for Global Delivery Partnerships, you will lead the end-to-end management of one of Uber’s largest and most complex global restaurant relationships. This is a high-stakes leadership role where you’ll bridge digital logistics with real-world impact, shaping commercial strategies that define Uber as a preferred partner for global brands.

The pace here is intense and the environment is unmapped; you’ll need to lead with clarity in motion, making hard calls under pressure with imperfect information. This role isn't just about managing a portfolio - it's about resilient problem-solving, navigating the messy reality of multi-channel business plans, and carrying the weight of decisions that matter at a global scale. If you are a high-performing leader energized by challenge and motivated by building trust in high-pressure environments, this is where you’ll make your mark.

What you’ll do

• Lead the end-to-end strategy and execution for a top-tier global enterprise account, navigating internal complexity and shifting priorities to exceed revenue and growth goals.
• Build and sustain strategic relationships with C-suite executives and key decision-makers, earning trust through reliability and deep subject-matter expertise.
• Develop and execute multi-channel business plans that align operational, marketing, and product levers to drive measurable impact on revenue and customer experience.
• Partner cross-functionally across Operations, Marketing, Legal, Finance, and Product to drive joint innovation and solve complex, real-world delivery challenges.
• Lead high-stakes commercial negotiations and strategic initiatives, balancing partner needs with Uber's platform goals to define sustainable, long-term success.
• Navigate difficult partner conversations and internal roadblocks, acting as the voice of the customer while driving team performance and morale.

Basic Qualifications

• 8+ years of experience in enterprise account management, partnerships, or business development.
• Proven track record of managing and influencing C-suite or VP-level partnerships in large, matrixed organizations.
• Strong analytical and commercial skills with a history of defining and executing complex commercial contracts.
• Experience leading cross-functional teams or pods to achieve high-impact business outcomes.
• Bachelor’s degree or equivalent practical experience.

Preferred Qualifications

• Experience in food delivery, QSR (Quick Service Restaurant), or multi-unit retail industries.
• Deep understanding of Delivery-as-a-Service (1P) and marketplace (3P) models.
• Demonstrated success leading performance marketing initiatives and joint business planning.
• Expert proficiency in using data and insights to quantify commercial opportunities and influence decision-makers.

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.