Senior Account Manager, E-Commerce - Tangle Teezer
Tangle Teezer Ltd
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Benefits offered by this job
Job summary
Tangle Teezer Ltd seeks a commercially minded Senior Account Manager, Ecomm to lead international Amazon expansion. You will own end-to-end strategy and execution for Amazon International marketplaces, driving revenue growth, profitability, and market footprint across regions.
In this role you will manage P&L, define the channel roadmap, monitor market dynamics, and collaborate with marketing, content and ops teams to optimize listings, advertising, and fulfillment processes.
Qualifications
- 5+ years managing Amazon Vendor Central and/or Seller Central.
- Experience launching brands into non-domestic Amazon marketplaces.
- Strong knowledge of Amazon Ads ecosystem.
- Experience with cross-border logistics and international expansion.
Responsibilities
- Own international market launches and strategy for new markets.
- Manage global selection with regional optimization.
- Oversee localization and account setup in owned regions.
Skills
Tools
Job description
London, GB, W6 0NB. Hybrid. Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type-from straight to coily—and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way. Tangle Teezer is a proud brand within BIC World, a community of iconic and inventive brands that have created simple, joyful products for over 75 years. As part of BIC World, we're dedicated to reimagining everyday essentials in new, sustainable, and responsible ways. Our culture thrives on a 'roll up your sleeves' mindset, empowering self-starters and innovators to take ownership of their careers and make a meaningful, global impact.
Helping you have healthy hair has been our mane goal since 2007. No matter your hair type - straight, curly, fine, fragile, or coily – our range of gentle brushes will leave you with healthier-looking hair and less breakage. With tools for every stroke of your routine, from massaging to detangling and blow-drying to styling, they’re your daily dose of confidence. So, you can take on whatever tangles life throws your way.
We are looking for a commercially minded Senior Account Manager, Ecomm to join our high-performing team leading the launch, and scaling of Tangle Teezer’s International Ecomm business. In this role, you will own the end-to-end strategy and execution for our Amazon International marketplace presence, driving revenue growth, maximizing profitability, and expanding our footprint across markets.
- Market Strategy: Own the strategy for our new International market launches. You will run the numbers on local market demand, analyze competitors, plan deal events and navigate cross-border logistics.
- Global Selection Management: Identify opportunities for strategic selection. Partner with marketing teams and local agencies to optimize listings for regional markets.
- Localization: Oversee the end-to-end setup of the accounts in owned regions, ensuring customer experience is in line with regional standards.
- P&L: Manage the P&L for owned regions, establishing and achieving sales and margin targets.
- Channel Roadmap: Define and execute the long-term strategic roadmap for owned regions, ensuring alignment with overall corporate growth objectives and marketing / brand guidelines.
- Market Share & Positioning: Continuously monitor industry trends, competitor movements, and shifting consumer behaviour to drive top line sales, protect brand equity and strengthen market share across owned regions.
- Data Analysis: Analyse complex datasets via Amazon portals, Brand Analytics, and third-party tools to generate actionable insights per market.
- Reporting: Present monthly and quarterly performance reports to leadership, providing clear visibility into international growth objectives, market-specific hurdles, and scaling opportunities.
- Setting TROAS targets: Together with the Digital team work on improving Advertising initiatives, such as setting TROAS targets and pivot SA/DSP/marketing strategies to drive sales growth.
- Advertising Analysis: Together with the Digital team set Advertising strategies at regional level to ensure sales and brand growth.
- Listing Optimisation: Collaborate with the marketing and content teams to optimize product listings on Amazon, including keywords, images, A+, and product detail pages.
- Supply Chain Alignment: Work together with Operations and Logistics teams to build accurate demand forecasting models, ensuring seamless inventory flow into international warehouse hubs while minimizing storage fees and low stock risks.
- Product Development Feedback: Act as the "voice of the customer" by analysing International Amazon reviews and return data, routinely sharing these insights with the business to drive improvements.
- Mentorship & Knowledge Sharing: Foster a collaborative, growth-oriented environment within the e-commerce department by mentoring Junior Account Managers on Amazon’s evolving global ecosystem.
- 5+ years of experience managing Amazon Vendor Central and/or Seller Central accounts.
- International Track Record: Proven success launching brands into at least two non-domestic Amazon marketplaces (e.g. moving a UK brand into APAC).
- Technical Expertise: Understanding of the Amazon Ads eco-system and Amazon’s supply chain programs (Dropshipping, FBA, etc.), preferred.
- Third-Party-Tools: Experience using Profetiro, H10/Keepa, preferred.
- Problem Solver: Resilient in navigating Amazon’s eco-system combined with strong analytical and commercial skills to work independently.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Excellent communication and organizational skills, with attention to detail.
We know that imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply even if you don’t tick everything on the list — we’d love to hear from you!
At Tangle Teezer, being part of our PAC means being Proud, Authentic, and Championing each other every day.
- Proud: We are passionately proud to do things differently, so we perform brilliantly-just like our hair tools.
- Authentic: We welcome everyone as they are, we bring our true selves to work and show up as who we want to be.
- Champion: We are champions of one another, our brand, and our environment.
Join us and embrace these values to help create, innovate, and deliver products that people love—together. To see more about our culture and what makes us unique, click here.
- Flexible working hours with core hours from 10am to 4pm
- Working 2 days in the office and 3 days from home
- Salary from £70,000
- Performance-related bonus of 15% based on annual salary
- 27 days holiday, with the option to buy or sell holiday days
- 2 volunteering days per year
- 10 days working from any location of your choice
- Flexible bank holidays-choose the standard bank holidays or swap them for dates that are more meaningful to you
- Free in-office massages
- Enhanced family policies
- Supportive Period & Menopause Policies
- Enhanced pension scheme
- Life assurance at 4x your salary
- Private medical insurance
- Medical cash plan for everyday healthcare needs
- Cycle to Work Scheme
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