Senior Account Manager - Drinks and Experiential

Creation Group; Greater London; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Discretionary bonus

Pension contributions

28 days’ holiday (plus bank holidays)

Enhanced Parental, Family and Special-

Leave

IT equipment provided

Social company events

Training and development opportunities

Company branded clothing

Job summary

Creation Group is seeking a Senior Account Manager (Drinks and Experiential) to oversee end-to-end delivery of multiple projects from concept through on-site execution. You will manage budgets, lead client relationships, and coordinate with creative teams to ensure outstanding brand experiences.

The role requires travel and on-site presence for live builds, with a proactive, entrepreneurial mindset and a keen eye for detail. A strong background in on-trade and events is essential.

Qualifications

• Experience in multi-tasking across bars, events, and on-trade environments.
• Strong strategic, commercial, and creative instincts with project delivery experience.
• Excellent organisational skills with attention to detail and resilience under pressure.

Responsibilities

• Lead full lifecycle of projects from concept to on-site delivery.
• Collaborate with internal teams to develop and execute ideas that meet client objectives.
• Own project budgets from proposal through reconciliation and billing.
• Provide day-to-day leadership to the account team delivering projects.
• Act as senior on-site lead for live events when required.

Skills

On-trade sales

Account management

Client relationship

Budget management

Team leadership

Logistics planning

Tools

CRM systems

Microsoft Excel

Job description

Position: Senior Account Manager - Drinks and Experiential

Employment: Full Time | 42.5 hours per week | Hybrid (1 Day Remote)

Location: Creation Group, 68 Hanbury St, London E1 5JL

PURPOSE OF ROLE

This is not your standard Senior Account Manager role, and we are not your standard agency.

We’re a fast-moving, fun-loving production & experiential agency that partners with some of the most exciting brands in the world. Our clients don’t come to us for just one or two hero campaigns a year, they rely on us year-round to deliver hundreds of projects, big and small, sometimes 30 at once!

We are their go-to fixers. Problem-solvers. Hustlers. Creative brains and operational machines.

We’re looking for a doer, someone with an entrepreneurial spark, an obsessive attention to detail, and the ability to thrive in beautiful chaos. Someone who can pick up a phone, book a venue, charm a supplier, design a wrap, and make sure that bar gets to Berlin by next week, without breaking a sweat (or at least not showing it).

If you’ve ever managed a nightclub or smashed targets in on-trade sales, and you’re itching for a role where no two days are the same, keep reading. We can teach agency processes. We can’t teach years of on trade knowledge, industry relationships and genuine understanding of how brands win in bars, clubs and festivals.

WHAT YOU WILL BE RESPONSIBLE FOR

The Senior Account Manager (Drinks and Experiential) is responsible for supporting the Account Director with the day-to-day running of the account as well as end-to-end delivery of projects, combining high-level account oversight with precise logistical and production management.

• Project Ownership & Delivery - Lead the full lifecycle of projects from initial concept through to on-site delivery and debrief
• Creative Production & Concepting - Collaborate with internal creative and design teams to develop and execute ideas that meet client objectives
• Commercial & Budget Management - Own project budgets from proposal through to reconciliation.
• Team Leadership & Internal Collaboration - Provide clear day-to-day leadership and direction to the account team delivering projects
• Event & On-Site Leadership - Act as senior on-site lead when required, maintaining full accountability for delivery

WHAT WE ARE LOOKING FOR

An experienced producer and Account Manager with strong strategic, commercial and creative instincts and proven project delivery capability. You understand how to bridge the gap between concept and execution, turning big ideas into real-world experiences. You are organised, pragmatic and unflappable under pressure, and you know how to bring people and ideas together to deliver outstanding results.

This role requires flexibility. You will be expected to travel and be present on-site for live builds, events, de-rigs, and client briefings, including evenings and weekends where necessary.

• Experience in a background where multi-tasking is survival: bars, on-trade, events, sales etc.
• Calm under pressure, even when chaos reigns
• Organised and detail-obsessed
• Entrepreneurial, resourceful, and hands-on – you find a way
• Fun, full of energy, and great with people as well as a good level of commercial awareness
• A natural problem-solver who thrives on fixing things
• Not afraid of long hours when the work demands it
• Hungry to learn and not precious about what’s “your job”
• Comfortable with multiple priorities, fast turnarounds, and change
• Exceptional accuracy and attention to detail.
• A ’can do’ attitude and solution oriented mindset.
• Budget and financial planning capabilities
• A strong understanding of key project and account management elements across a variety of event sectors would be great, but isn’t essential
• Full driving licence

WHAT WE OFFER

• Discretionary bonus
• Pension contributions
• 28 days’ holiday (including bank holidays) that will increase by 1 day per annum up to a maximum of 38 days.
• Enhanced Parental, Family and Special Leave
• IT equipment and accessories provided
• Social company events
• Training and development opportunities
• Company branded clothing

Creation Group is proud to be an equal opportunity employer and we’re committed to diversity and inclusion. We don’t discriminate on the basis of race, gender, ethnicity, citizenship, national origin, religion, sexual orientation, age, marital status, disability, or any other legally protected status.