Senior Account Manager - Consumer & Brand

London, England, United Kingdom; United Kingdom

Who we are:

Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation.

At Burson, we believe in the power of communication to shape culture and deliver impact. Our Consumer and Brand team is a group of 40 collaborative and creative professionals working across some of the most well-known brands in food & beverage, travel, lifestyle, and luxury.

We’re proud of our inclusive, supportive culture, where people are encouraged to show up as themselves, share ideas, and grow together. We value different perspectives, celebrate creativity in all its forms, and support each other to deliver brilliant, meaningful work. We’re looking for a Senior Account Manager to join our team and contribute to the success of some of our most exciting client partnerships. You’ll play a key role in delivering high-quality campaigns and helping to build strong, trusted relationships with clients and colleagues alike.

This is a great opportunity for someone who is curious, organised, and collaborative — someone who enjoys creative thinking, delivering results, and contributing to a positive team environment.

What you'll do:

1. Leading on day-to-day client relationships with professionalism, clarity, and care
2. Overseeing account delivery and supporting your team in meeting deadlines and objectives
3. Collaborating with other agencies and internal teams to ensure joined-up thinking
4. Generating creative campaign ideas, always putting earned media at the centre
5. Building relationships with journalists and media, developing strategies that land stories and engage audiences
6. Leading on influencer and talent partnerships, including contracting and delivery
7. Supporting and guiding junior team members, with a focus on learning and development
8. Managing budgets, timelines, and project resources effectively
9. Producing high-quality written materials, from briefs and decks to media materials and updates
10. Contributing to new business efforts, including identifying opportunities and supporting proposals
11. Sharing international experience and insights where relevant (global or European experience is a plus)

Experience that contributes to success

We’re looking for someone who brings both experience and enthusiasm to the role. The exact path you’ve taken isn’t what matters most — we’re interested in the value you can offer, how you think, and how you work with others.

1. A collaborative approach and a genuine interest in working as part of a team
2. Experience developing and delivering campaigns across earned and influencer channels
3. Strong media and influencer knowledge, and a passion for storytelling
4. Attention to detail and strong organisational skills
5. Confidence in presenting ideas and communicating clearly, both internally and externally
6. A proactive mindset and the ability to adapt to changing priorities
7. An interest in contributing to a positive, inclusive team culture