Senior Account Manager - Cloud Social

jellyfishcareers; Greater London; Híbrido; GBP 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Annual bonus

Remote work flexibility

Parental leave support

Resumo da oferta

Jellyfish in London is seeking an experienced Client Partner to lead social campaigns for diverse clients. You will build relationships, understand their business and social objectives, and craft tailored, platform-aware strategies.

Collaborating with strategy, creative, content, production, media and analytics teams, you will implement organic and paid campaigns, translate data into actions, and drive KPIs.

Qualificações

• 5+ years in client-facing roles in advertising/marketing.
• Experience with B2B clients and complex stakeholder relationships.
• Hands-on with clients across social channels, organic and paid.
• Strong understanding of major social platforms, audiences and formats.
• Experience developing social strategies, content plans and campaigns.
• Experience in social production: briefing, scheduling, publishing and execution.
• Experience interpreting analytics and turning insights into recommendations.
• Previous experience leading a small team and fostering collaboration.
• Using market, cultural, audience and platform insights for strategic decisions.

Responsabilidades

• Build deep relationships with clients, serving as a main contact and understanding their business and social objectives.
• Collaborate with strategy, creative, content, production, media and analytics teams to develop social-first strategies.
• Apply knowledge of platforms and trends to create opportunities for clients.
• Stay updated on platform developments across LinkedIn, Instagram, TikTok, YouTube, X and others.
• Provide guidance on social best practices, platform-native creative, content planning and campaign execution.
• Oversee organic and paid social campaigns, ensuring content is platform-appropriate and aligned with KPIs.
• Understand end-to-end social content and production from briefing to publishing and optimization.
• Translate performance data and audience insights into actionable recommendations.
• Work with teams to implement test-and-learn approaches to evolve strategies.
• Collaborate with creative, content, production, media and analytics teams to deliver integrated client solutions.

Conhecimentos

Client facing

B2B experience

Social strategies

Social platforms knowledge

Analytics interpretation

Team leadership

Cross-functional collaboration

Market insights

Content planning

Descrição da oferta de emprego

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

• Build deep relationships with clients, serving as a main point of contact and developing a strong understanding of their business, brand and social objectives to create tailored solutions.
• Work with strategy, creative, content, production, media and analytics teams to develop and implement social-first strategies that achieve clients’ goals.
• Bring strong knowledge of the social media landscape, including key platforms, audience behaviours, emerging formats and trends, and translate these into opportunities for clients.
• Stay up to date with platform developments and changes across channels such as LinkedIn, Instagram, TikTok, YouTube, X and emerging platforms, adapting recommendations accordingly.
• Provide clients and internal teams with guidance on social best practice, platform-native creative, content planning and campaign execution.
• Oversee the successful implementation of organic and paid social campaigns, ensuring content is appropriate for each platform, aligned with clients’ objectives and delivering against agreed KPIs.
• Understand the end-to-end social content and production process, from briefing and creative development through to production, approvals, publishing and optimisation.
• Translate social performance data, audience insights and platform learnings into clear recommendations, identifying opportunities to improve content and campaign performance.
• Work with teams to develop test-and-learn approaches, using social performance and audience insights to continuously evolve creative and channel strategies.
• Collaborate with varied teams, including creative, content, production, media and analytics, to provide integrated solutions for clients.

Qualifications

• 5+ years of experience in client-facing roles within the advertising, creative, social or marketing industry.
• Experience managing B2B clients and complex stakeholder relationships.
• Significant hands‑on experience working with clients across social channels, with a strong understanding of both organic and paid social.
• Strong understanding of major social platforms, including their audiences, formats, creative best practices and measurement approaches.
• Experience developing or contributing to social strategies, content plans and campaign recommendations.
• Strong understanding of social media production, including social-first content creation, briefing, scheduling, publishing and campaign execution.
• Experience interpreting social analytics and performance data and turning insights into actionable recommendations for clients.
• Previous experience managing a small team, encouraging brainstorming, collaboration and open discussion to foster a creative environment.
• Experience using market, cultural, audience and platform insights to inform strategic decisions and develop effective business and social strategies.

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Additional Information

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

• Reward: You'll be eligible to join our discretionary annual bonus scheme.
• Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
• Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [e-mail].