Senior Account Manager – Atlantean Media

Fresh Solutions HR; Worthing; Hybrid; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Hybrid working

Office locations Worthing/Hove/Brighto

Job summary

Atlantean Media is seeking a Senior Account Manager to connect the team with clients, ensuring smooth delivery and contributing to business growth. The role sits in a hybrid environment, based around Worthing, with close collaboration to the Founder and MD.

The ideal candidate will bring proven account management and project coordination skills, with a keen interest in environmental and climate topics. This role offers growth opportunities within a purpose-driven agency.

Qualifications

• Account Management experience in a creative, marketing, PR or Communications agency is essential.
• Experience managing clients and projects concurrently is essential.
• Interest or experience in environment, water, climate or sustainability sectors is desirable.

Responsibilities

• Act as the main day-to-day contact for a growing client portfolio.
• Build strong, long-term relationships based on trust and results.
• Understand each client's goals and turn them into clear briefs with the team.
• Manage several projects, clients and deadlines, keeping work on time and on budget.
• Identify opportunities to add value and grow existing accounts.

Skills

Account management

Client relations

Budget management

Project coordination

Tools

CRM tools

Project management tools

Job description

Job title

Senior Account Manager

Reports to

Founder and Managing Director

Salary range

£40-£45K FTE

Hours

Full time & Hybrid

I am presently recruiting for one of my longer term clients, Atlantean Media, who are based in ana around Worthing, West Sussex. This role will be screened and recruitment managed by Fresh Solutions HR and internal intervals with the Director and Founder, Tom, as well as some of the team.

About Atlantean Media

Atlantean Media connects people to water and climate through creative communications. We work with companies solving environmental and water challenges with innovative solutions. We're a small, agile agency, so every person shapes how we work and where we go next.

Purpose of the role

The Senior Account Manager is the link that holds the business together. You'll connect the team with our clients, and client delivery with finance and business development. Working closely with the Founder and MD, you'll keep accounts running smoothly and help grow the business.

Key responsibilities

Client and account management (45%)

1. Act as the main day-to-day contact for a growing client portfolio.
2. Build strong, long-term relationships based on trust and results.
3. Understand each client's goals and turn them into clear briefs to work on with the team.
4. Manage several projects, clients and deadlines at once, keeping work on time and on budget.
5. Spot opportunities to add value and grow existing accounts.

Team coordination and operations (25%)

1. Act as the link between the creative team (internal & external freelancer network), clients and the leadership team.
2. Plan workloads, timelines and resources across projects.
3. Work with suggest improvements to systems and processes that keep the agency organised.
4. Work with finance on project budgets, quotes, billing and reporting.

Business development (30%)

1. Identify and pursue new business opportunities in the water, climate and environmental sectors.
2. Build relationships with prospective clients and strategic partners.
3. Support and lead pitches, proposals and new client onboarding.
4. Bring ideas that help take the business to its next stage.

Person Specification

Experience

1. Account Management experience in a creative, marketing, PR or Communications agency is essential. Experience of managing clients and projects concurrently is also essential.
2. Any experience and passion for the environment, water, climate and sustainability sectors is desirable. as is any business development or pitching experience.

Skills

1. Excellent organisation and project management experience is essential.
2. Strong written and verbal communication experience is essential.
3. Confident handling of budgets and timelines is also essential.
4. Any familiarity with project management or CRM tools is desirable.

Approach

1. A pro-active self-starter who takes ownership, thinks creatively and values structures and systems is essential.
2. A calm and adaptable approach to work when priorities shift is essential.
3. An entrepreneurial mindset is desirable.

Values

1. We are looking for a candidate with a genuine interest in environmental and water based issues.
2. Specifically someone who is interested in purpose-driven work is essential.
3. Candidates who enjoy working with people and building relationships within a team and external clients is also essential.

What we offer

• A key role at the heart of a growing, purpose-led agency
• Close working with the Founder and MD, and real influence on the business's direction
• Opportunities to evolve your role as the business grows. for example in the client services direction, or a senior leadership position
• Hybrid, flexible working with a choice of office locations across Worthing, Hove and Brighton

Screening will take place in week commencing 19th October with interviews being week commencing 26th October and early November.

Enquiries can be sent on Linked In and by email directly to [e-mail]