Senior Account Manager at Webgains

EngageMore; Manchester; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading company in affiliate marketing is seeking a Senior Account Manager to join their Manchester office. The role involves key account management, providing expert knowledge in affiliate marketing, and guiding junior team members. This position offers a competitive salary and a comprehensive benefits package, including health services, personal development training, and flexible financial arrangements.

Benefits

Health and wellbeing services

Unlimited Wellbeing counselling and coaching

Free language lessons

Salary sacrifice scheme

Established pension plan

25 days holiday after 1 year

Qualifications

• Experience in affiliate marketing and recruitment.
• Advanced capability with Microsoft Office.
• Strong experience in account management.

Responsibilities

• Providing strategic growth plans aligned to program KPIs.
• Managing relationships with key clients and publishers.
• Supervising junior team members and conducting performance reviews.

Skills

Understanding of affiliate marketing

Excellent communication skills

Time management

Attention to detail

Problem-solving

Tools

Microsoft Office

Job description

EngageMore is working with Webgains, a global affiliate marketing network,assisting them in the recruitment of a Senior Account Manager.

Job Title: Senior Account Manager

Location: 3 days London Office (Mon, Thu, +1 other day), 2 days working from home

Salary Range: £35,000 - £45,000 (plus Company Bonus paid in two instalments, every 6 months)

Working hours: 40 per week

In the hiring business's own words....

ABOUT YOU

Senior Account Manager

A Senior Account Manager (SAM) plays an essential role in the Account Management team, providing key clients with expert knowledge of the affiliate channel and tailored, strategic growth plans, aligned to program KPIs.

If this sounds like you, we’d love for you to apply!

ABOUT THE ROLE

A Senior Account Manager (SAM) plays an essential role in the Account Management team, providing key clients with expert knowledge of the affiliate channel and tailored, strategic growth plans, aligned to program KPIs. SAMs are also often responsible for 2-3 more junior members of the team including portfolio coordination and supervision, undertaking performance reviews and guiding personal development. Additionally, a SAM must be confident representing Webgains at wider industry events, keeping abreast of the competitive landscape and following industry trends, including emerging publisher opportunities, new 3rd party solutions and affinity partnerships.

KEY ROLE RESPONSIBILITIES

• Demonstrate strong decision making in line with company goals, social, and environmental best practice
• Deliver excellent service and relationship management to clients and publishers across assigned accounts
• Ownership of assigned accounts delivery and service levels, pro-actively providing insights to Director of Client Services
• Negotiating bespoke exposure packages on behalf of own portfolio and Webgains team
• Conducting off-platform recruitment in line with program specifications
• Develop vertical-based launch strategies for new programs to the Webgains portfolio and guides
• / mentors more junior team members on SLA fulfilment
• Responsible for developing and hosting vertical specific workshops aimed at educating Account
• Management team
• Contract re-negotiation within own portfolio and on behalf of more junior members of the team
• Line management of more junior colleagues, assuming overall responsibility for performance
• and providing guidance, including PSRs
• Point of escalation for more junior members of the team, able to diffuse negative situations and
• maintain relationships
• Participates in developing AM team direction, vision and strategy in line with Webgains objectives
• Budget management to ensure optimal ROI – pace performance as per clients’ needs and advise
• on where to best invest budget to maximize results
• Advocate and sell affiliate concepts, publisher types and opportunities to clients while
• highlighting the scale of opportunity and highlighting relevant reasons to obtain signoff
• The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

ESSENTIAL REQUIREMENTS

• Demonstrate some/sound/considerable understanding and experience of affiliate marketing & recruitment
• Advanced capability with Microsoft office products
• Enthusiastic learner, seeking knowledge on internet economy and affiliate channel, competitor
• and subject matter best practice
• Ability to manage time effectively
• Excellent communication skills, oral and written
• Strong attention to detail
• Exceptional troubleshooting and problem-solving experience, sufficient for resolving complex
• client relationships or publisher channel related issues
• Strong experience at Account Management level
• Extensive experience of QBR ownership and presentation
• Ability to plan on an annual basis, using long range forecasts and KPIs to ensure performance
• over an extended period
• Demonstrable proactivity in reviewing campaign performance, adjusting exposure/placements
• and liaising with publishers to address issues with performance
• Comfortable at analysing data sets from a wide variety of sources, drawing both user and market
• actionable insights
• Previous experience of line management would be advantageous.

REWARD & RECOGNITION

We offer competitive salaries and a comprehensive benefits package, inclusive of:

• Health and wellbeing services; Private medical and dental insurance – Helping you to Prioritise
• your health with comprehensive coverage and support.
• Unlimited Wellbeing counselling and coaching through our 3rd party Spectrum.Life -
• Empowering you with limitless resources for mental health and personal growth.
• Free language lessons with ‘Super Duolingo access - Unlocking the world with complimentary
• language lessons and top-tier learning tools.
• Salary sacrifice scheme; cycle to work, technology, workplace nursery support - Making your
• life easier with flexible and beneficial financial arrangements and support.
• Future planning services; will writing, mortgage advice – Helping you build a secure future with
• expert guidance and planning assistance.
• Personal development training provided by company subject matter experts and external
• providers – Believing in nurturing your potential with tailored learning from industry leaders.
• Personal insurances; gadget, pet - Safeguarding what matters most, from your gadgets to your
• furry companions.
• Established Pension plan - Securing your tomorrow with a reliable retirement plan.
• Weekly ‘Friday Thank You’ program; an opportunity to thank your colleagues who have gone
• above and beyond - Fostering a culture of appreciation and recognition every week.
• And on top of all this 25 days holiday after 1 year of service - Enjoying well-deserved time off to
• recharge and explore new horizons.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Advertising Services

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