Senior Account Manager

NHS; Manchester; Hybrid; GBP 47,000 - 55,000; Full time

Job summary

A prominent health advisory organization located in Manchester is looking for a Senior Account Manager to lead client interactions in the life sciences sector. The role emphasizes building strong client relationships, supporting business development activities, and ensuring that services match customer needs. Ideal candidates will have robust experience in business management and an understanding of the life sciences industry. This position offers good benefits, flexible working options, and a supportive environment.

Benefits

Generous NHS Pension

Flexible Working Options

Exclusive Discounts

27 Days Annual Leave

Inclusive Staff Networks

Personalized Development Opportunities

Qualifications

• Strong business management and development experience.
• Proven ability to build effective relationships.
• Familiarity with the life sciences industry.

Responsibilities

• Act as the lead contact for new business opportunities.
• Support the development of Account Managers.
• Identify key accounts within the pharmaceutical field.

Skills

Business management

Relationship development

Commercial delivery

Life sciences knowledge

Education

Degree in business management or equivalent

Job description

Job summary

NICE Advice provides a single point of contact for the life sciences industry to provide a clear and simple customer journey from clinical development to market access.

The Senior Account Manager will:

• act as a key point of contact in all matters related to customer needs, services and follow-up
• build strong connections with clients to develop lasting relationships and encourage repeat business
• support the coordination and delivery of business development activities
• have a thorough understanding of our products and services to ensure that we match them to the needs of our customers and provide maximum value
• foster a client-focussed, commercial mindset across the team

Candidates for the Senior Account Manager role should be able to demonstrate:

• Experience in business management and business development
• Experience in developing effective relationships and working in partnership with colleagues from a range of professional backgrounds
• An understanding of commercial delivery at a strategic and operational level
• An understanding of business development and strategic account management acquired over a significant period
• Knowledge of the life sciences industry, including both pharmaceuticals and medical technologies

Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility

Main duties of the job

The Senior Account manager will play a pivotal role in ensuring a consistent pipeline of new business to support the sustainability of the NICE Advice business unit, and will:

• Act as the lead point of contact for new business enquiries into NICE Advice
• Manage and support the development of the Account Manager
• Support the Associate Director, Commercial in the development and delivery of the NICE Advice commercial strategy
• Identify and foster relationships with key accounts from the pharmaceutical and medical technologies industries
• Partner with operational and technical NICE Advice colleagues to ensure an exemplary client journey from enquiry to project completion

About us

NICE Advice provides a single point of contact for the life sciences industry to facilitate a clear and simple customer journey from clinical development to market access. We provide a fee-based advisory service for developers of health technologies - including devices, diagnostics, digital, artificial intelligence or pharmaceuticals. We provide advice, insights and knowledge transfer with the ultimate aim of supporting technologies through NICE guidance to reach patients.

We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment.

Our benefits include:

• Generous NHS Pension - Secure your future with one of the most rewarding pension schemes in the UK.
• Flexible Working - Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times.
• Exclusive Discounts - Save on shopping, dining and more with a Blue Light Card.
• Time to Recharge - Start with 27 days' annual leave plus Bank Holidays.
• Inclusive Staff Networks - Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and more - we celebrate diversity.
• Tailored Development - Grow your career with personalised learning and development opportunities.

If you feel this is the type of environment you will enjoy working in, apply today!

Details Date posted

28 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Compressed hours

Reference number

907-777

Job locations

3rd Floor

3 Piccadilly Place

Manchester

M1 3BN

Job description Job responsibilities

To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job.

Please see job description attached for full list of responsibilities.

Job description Job responsibilities

To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job.

Please see job description attached for full list of responsibilities.

Person Specification Education/Qualifications Essential

• A degree or equivalent level of knowledge acquired through experience and further training/development, preferably in commercial/business management or business development

Experience Essential

• Business management and business development experience

Experience Essential

• Experience of developing effective relationships and working in partnership with colleagues from a range of professional backgrounds

Experience Desirable

• Understands the context in which NICE Advice operates

Skills Essential

• Ability to communicate confidently and generate trust and confidence in individuals at all levels both within and outside the organisation and across multidisciplinary teams.

Knowledge Essential

• An understanding of business development and account managed acquired over a significant period

Person Specification Education/Qualifications Essential

• A degree or equivalent level of knowledge acquired through experience and further training/development, preferably in commercial/business management or business development

Experience Essential

• Business management and business development experience

Experience Essential

• Experience of developing effective relationships and working in partnership with colleagues from a range of professional backgrounds

Experience Desirable

• Understands the context in which NICE Advice operates

Skills Essential

• Ability to communicate confidently and generate trust and confidence in individuals at all levels both within and outside the organisation and across multidisciplinary teams.

Knowledge Essential

• An understanding of business development and account managed acquired over a significant period

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

NICE – The National Institute for Health and Care Excellence

Address

3rd Floor

3 Piccadilly Place

Manchester

M1 3BN

Employer's website

https://www.nice.org.uk/ (Opens in a new tab)

Employer details Employer name

NICE – The National Institute for Health and Care Excellence

Address

3rd Floor

3 Piccadilly Place

Manchester

M1 3BN

Employer's website

https://www.nice.org.uk/ (Opens in a new tab)