Senior Account Manager

Caseware International; Maidstone; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Flexible work options

Remote opportunities

Health insurance

Retirement plans

Job summary

Caseware International is seeking a Senior Account Manager in the UK to lead strategic relationships with key accounting clients, drive revenue growth, and partner with cross-functional teams.

You will travel within the UK and Ireland, manage 30+ firms, run regular client visits, present product value, and contribute to events and campaigns while mentoring others.

Qualifications

• Proven track record of success in Software, SaaS, ERP, and/or Tech Sales.
• Experience selling to accounting firms or professional services is a plus.
• Strong communication, negotiation and territory planning skills.

Responsibilities

• Create and maintain account plans for assigned clients.
• Schedule regular client visits and meetings to exceed expectations.
• Meet or exceed annual sales targets (e.g., £250,000+).
• Demonstrate features and benefits of Caseware products.
• Support marketing activities: events, webinars, campaigns.
• Forecast and manage CRM pipeline and sales forecasting.
• Handle inquiries promptly and professionally.
• Mentor junior team members and contribute to team culture.

Skills

Software Sales

SaaS Sales

ERP Sales

Tech Sales

CRM Systems

Tools

CRM (Salesforce)

Job description

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!

As a Senior Account Manager you will be the face of Caseware to some of our most important accounting clients and you will need to demonstrate strong relationship marketing skills.

With the support of colleagues, you will manage the relationship at some of our most important accounting firm clients, initially managing 30+ firms/offices. Using strong consultative selling skills, you will balance maximise sales opportunities while also partnering closely with internal stakeholders to achieve team goals and work towards Caseware’s mission plan.

You will also work closely with the International Strategic Account team, Account Executives and the Caseware Marketing team to develop an ongoing engagement strategy through regular client service activity, represent the CaseWare brand and suite of products at trade events, building rapport, and ultimately closing sales opportunities, whilst expanding revenue amongst our current client base.

The role will require travel in the UK and Ireland. Having a car and a valid driving licence is a hard requirement.

You will be reporting to:

Ricky Mahary, Sales Manager Practice Sector
Shez Hamill, Senior Sales Director UK & Ireland

What you will do:

• Create and maintain account plans for all assigned clients.
• Create and maintain a diary of regular client service visits and meetings to ensure that we regularly exceed our clients expectations.
• Achieve the reasonably set annual sales targets (never to be lower than £250,000).
• Proficiently demonstrate the features, benefits and capabilities of our various product offerings.
• Assist in the delivery of regular marketing activity in your territory, including attending events, conducting webinars etc.
• As a result of the above, to achieve agreed monthly and annual sales targets.
• Utilize all sales technologies, deepen the industry knowledge, and stay on top of the developments in the industry.
• Ensure that CRM records are accurate, informative and up to date for the sales territory under your management and that sales procedures are followed.
• Manage own 'hot list' tasks.
• Provide accurate sales pipeline and forecast information on a regular basis.
• Handling of any sales enquiries and ensure that enquiries are answered swiftly and professionally.
• Preparation of sales seminars.
• Assist in preparation of any marketing resources required to support campaign activity.
• Support colleagues during absence, mentor junior team members when appropriate and contribute to the "one team" ethic of the sales team.

What you will bring:

• Comfortable in growth mode of sales. We are in the building stages of our new sales organization and you will be an important member of this next evolution of our sales team.
• Proven track record of success in Software, SaaS, ERP, and/or Tech Sales.
• Previous sales experience and success in selling and winning new business opportunities.
• Experience building a territory and executing a territory plan.
• Consistent achievement of sales quota.
• Excellent verbal and written communication skills.
• Knowledge of forecasting revenue levels and achieving sales targets in a high-growth environment.
• Knowledge of the accounting profession is highly valued but not absolutely required.

What's in it for you:

• Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.
• We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.
• Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.
• We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.