Senior Account Manager

EDF Energy; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

EDF Energy is seeking a Senior Account Manager for its Large Business Sales team in London to manage complex customer portfolios and drive business growth. The role focuses on relationship management, identifying new opportunities, and providing innovative solutions in a dynamic work environment. Competitive salary, bonuses, and a range of benefits ensure an appealing work package.

Benefits

Performance-related bonus

Sales bonus

28 days holiday plus bank holidays

Market-leading pension scheme

Enhanced parental leave

Health insurance

Gym membership

Season ticket loans

Qualifications

• Strong knowledge of the energy industry and market drivers.
• Experience in a deal-focused environment, particularly B2B.
• Ability to research and develop understanding of customer and TPI businesses.

Responsibilities

• Manage a portfolio of high-value electricity supply customers.
• Develop multi-level relationships and influence customer decisions.
• Identify new business opportunities and develop innovative solutions.

Skills

Account Management

Business Development

Relationship Building

Communication

Leadership

Education

Experience in Energy Sector

Job description

About the Role

Do you have Account Management or Business Development experience within the Energy Sector? Have you got excellent relationship building skills?

If so, we're looking for a Senior Account Manager to join our team here at EDF!

The Opportunity

As a Senior Account Manager within our Large Business Sales team here at EDF Business Solutions, you will manage a portfolio of complex, high-value electricity supply customers and be responsible for identifying and developing new business opportunities, whilst attaining value growth from existing accounts.

You will be an energy expert with the ability to discuss contractual terms, industry regulation and market developments that could impact your portfolio. The role involves developing multi-level relationships within high profile customer organisations and working with internal support functions, to influence customers' thinking and build consensus up to board level for EDF Energy's solutions.

You will be expected to identify new and innovative solutions to support and upsell to customers and work with support teams to develop these.

You will be accountable for all customer-related activity within your portfolio and lead a cohesive approach to sales planning and delivery in line with internal governance frameworks.

Pay, benefits and culture

Alongside a competitive salary, a performance related bonus, as well as a sales bonus, 28 days holiday plus bank holidays and a market-leading pension scheme, your package will include a range of benefits, from the big and formal to the small and personal.

We're talking about everything from enhanced parental leave to electric vehicle leasing, health insurance to product discounts, critical illness insurance to technology vouchers, gym membership to season ticket loans.

At EDF UK, we embrace flexibility while recognising that everyone's working needs are different. Whether you're in our office spaces, on site, or working remotely, we promote an environment that supports collaboration, connection, and comfort. No matter where you are, our priority is to make sure you feel safe, valued, and celebrated.

Here, we do right by each other and everyone's welcome. We're on an action-oriented journey, championing equity, diversity, and inclusion. We'd like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and supporting social mobility.

We're a disability confident employer and we'll do all we can to help with your application. Please let us know if you need to request reasonable adjustments.

We take pride in fostering a dynamic and inclusive environment, where the diverse backgrounds and experiences of our employees drive fresh thinking and innovation. We understand that success means different things to different people. We believe there are multiple definitions of what it means to succeed. That's why we support you to pursue a career that's unique to you. Because success is personal.

What you'll be doing

Proactive development of a customer portfolio to maximise business opportunities and value.

• Achieve targets related to the sale of structured electricity supply contracts and value-adding products and services by growing new and existing accounts.
• Use insight and consultative selling techniques to offer unique perspectives on the customer's business and industry, which link back to EDF Energy's solutions.
• Develop, maintain and deliver account plans, incorporating customer intelligence gathered.
• Display strong leadership qualities and act as an ambassador for the EDF organisation.
• Take a leading role within virtual teams as required to achieve commercial goals.
• Keep up to date on the B2B electricity industry, business and market drivers. Have clear accountability of customer requirements to enable the business to develop innovative, profitable and sustainable solutions to suit customer needs.

Who you are

You can proactively devise solutions to complex deal requirements and challenges. With the ability to engage customers and third-party intermediaries (TPIs), linking their business priorities to EDF Energy's value proposition.

You can communicate with authority and adapt messaging to suit the customer's needs, using strong communication skills to deliver compelling presentations and facilitate meaningful discussions.

You will be adept at identifying and quickly building connections with key customer stakeholders to drive consensus as well as effectively collaborating with a broad range of internal stakeholders to ensure deal success. A strong sense of initiative and a relentless drive to advance the purchasing decision and deliver results is essential. The ability to work independently with minimal direction or supervision is also critical.

In addition, you will be expected to research and develop a deep understanding of customer and TPI businesses, current economic and industry trends, and potential new business opportunities. A thorough understanding of the energy industry and experience in a deal-focused environment, particularly within large-scale business contexts, is required. Knowledge of energy wholesale markets and risk management methodologies-or the ability to quickly learn these areas-is important.

The role also demands the ability to grasp and articulate complex electricity sales products and financial scenarios.

If this is you, we would love to hear from you.

Closing date for applications: 20th of July 2025
Location: We offer flexible/hybrid working - key office locations are London & Exeter

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