Senior Account Manager

Omnicom Health; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading healthcare consultancy firm is seeking a dedicated Senior Account Manager to drive project successes and manage client relations across healthcare communications. The role demands a blend of project management expertise, communication skills, and an understanding of the pharma marketing landscape, ensuring that innovative solutions are presented effectively to clients.

Qualifications

• 3-4 years of experience in account/project management in an agency setting.
• Strong appreciation for medical communications and scientific storytelling.
• Ability to work independently and within a team.

Responsibilities

• Execute projects autonomously and manage client relationships.
• Develop client budgets and scope of work.
• Assist in preparation of new business pitches.

Skills

Interpersonal skills

Communication

Problem-solving

Analytical skills

Project management

Education

Degree in life science or liberal arts, marketing or communications

Tools

MS Office

Job description

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Who We Are

Healthcare Consultancy Group (HCG) is the global healthcare communications partner for pharma and biotech that accelerates the impact of medical science.

Senior Account Manager – HCG

Who We Are

Healthcare Consultancy Group (HCG) is the global healthcare communications partner for pharma and biotech that accelerates the impact of medical science.

HCG boldly defines the healthcare communications landscape at the convergence of people, purpose, science, and technology, driving the impact that pharma needs to realize the promise of innovative medicines.

We’ve created a unique model of four powerhouses—Commercial & Marketing, Medical Affairs, Publications, Regulatory—that enables hyperconnected, audience-centric engagement that delivers health impacts for our clients.

Why? Science requires it. HCPs demand it. Patients deserve it. Pharma inspires it.

Our Purpose

We accelerate the impact of science.

Scientific discovery moves humanity forward, creating better ways to connect, to care, to live. The innovations our clients create not only improve lives but save them. We work every day to maximize that impact.

With the unrivaled ability to define what’s next, we keep clients ahead of the evolving industry landscape. Equally expert in the science and the humans behind it, we interrogate our client’s challenge to identify real opportunity. Our industry foresight is matched with relentless execution, and we partner with clients to ensure their story connects with the right audience when it matters most.

Together, we move medicine closer to patients. Together, we accelerate the impact of science.

As a Senior Account Manager, you will execute projects independently with the support and direction of the Account Lead, including, but not limited to, timeline development and management, financial reporting and management, client-contact report development, client meeting agendas and action-item report development, interaction and coordination with other internal stakeholders (including scientific services, editorial, creative, and digital), onsite program management, materials development, concept planning, and coordination with external vendors. You will own all aspects of client and project management, including internal and client-facing kickoff meetings at the start of an initiative through to completion and delivery.

What You Will Do

• Execute projects autonomously, with proven knowledge of internal processes, and capably and directly manage projects while working with interdepartmental teams
• Provide expert oversight of Workfront and other content management databases/portals (if applicable to account, eg, Veeva, Datavision)
• Work closely with Finance Director for accurate picture and preservation of account financials
• Correctly use existing financial tools (eg, Job Position Report) to keep team abreast of key financial data trackers and accurately use forecasting platform, in addition to keeping the team forecast up to date
• Develop client budgets, scope of work, and estimates with minimal revision needed
• Partner with clients independently and lead client meetings and calls with focus on project status and completion
• Accurately complete client-contact reports with minimal supervision/revision
• Understand and internally discuss client strategy and/or objectives
• At times oversee the work of and provide direction to junior team members and delegate projects to provide experience and knowledge transfer
• Take the lead on interdepartmental relationship issues and identify and solve problems, give and receive constructive criticism in an assertive way, and immediately and helpfully address conflicts with peers
• Participate in and contribute to select business planning sessions
• Assist in preparation of new business pitches/presentations, including research, scheduling, and other internal needs
  
  

Requirements

• Degree in life science or degree in liberal arts, marketing or communications, with a strong appreciation for medical communications and scientific storytelling, and an interest in pharmaceutical marketing
• 3-4 years of experience in account/project management in an agency setting; some pharmaceutical or healthcare-focused client experience required
• Expertise in MS Office (MS Outlook, Word, Excel, Project, and PowerPoint)
• Exceptional interpersonal skills
• Excellent communication (written and oral), analytical, interpersonal, and problem-solving skills
• Ability to work independently and within a team
• Solution focused, with a high degree of problem solving
• Passion for excellence and extremely detail oriented
• Comfortable leading client calls
• Highly organized, able to manage time and prioritize tasks
• Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts)
  
  

The Healthcare Consultancy Group is an Equal Opportunity Employer. We welcome all applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.

Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Marketing Services

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