Senior Account Manager

Ogilvy UK; London; On-site; GBP 35,000 - 60,000; Full time

Job summary

A leading company in medical communications is seeking a strategic Senior Account Manager to lead key initiatives in their Medical Education team. This role involves managing high-value accounts and contributing to innovative projects across critical therapy areas, ensuring growth and excellence in service delivery.

Benefits

Private Medical Cover

25 days annual leave + birthday off + paid volunteering day

Access to L&D Academy resources

1:1 coaching for professional development

Generous pension scheme

Season ticket loans and cycle-to-work scheme

Employee discounts

Qualifications

• Track record of Account success in medcomms or meded agency.
• Ability to manage deadlines and multiple priorities.
• Desire to grow and develop within the role.

Responsibilities

• Lead complex medical education programs across multiple projects.
• Manage high-value accounts and develop new partnerships.
• Oversee project execution from concept to completion.

Skills

Account Management

Project Management

Client Relationship Management

Regulatory Expertise

Strategic Leadership

Job description

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.

Ogilvy Health UK is made up of healthcare communication specialists across the disciplines of medical education and communications; brain sciences; brand promotion; digital and social; strategic planning; public relations; and creative/design. We believe we are like no other: we blaze new trails; we encourage a culture of creativity and innovation; we challenge, and we change; and we recognise and reward our team.

In Medical Education, our approach is founded on expertise that combines biomedical science, learning theory and behaviour change to create impactful medical and professional education.

We’re ‘Scientifically Grounded, Creatively Driven’.

About the Role

Are you an experienced Account Manager or Senior Account Manager ready to step into a new role, leading a significant workstream on a high-priority, rapidly expanding account? We're seeking a strategic and proactive individual to join our Medical Education team and drive key initiatives within a critical therapy area. This is a unique opportunity to shape the future of a substantial account, contributing to its continued growth and potential expansion into broader communications.

What You’ll Do

As a Senior Account Manager, you will be instrumental in shaping and delivering complex, high-impact medical education programs. You'll take the lead on a diverse portfolio, including:

• High-Value Accounts:Managing established, long-standing partnerships with significant strategic importance, as well as driving growth on exciting newly won business.
• Diverse Project Scope:Overseeing a wide range of projects from global congresses and strategic advisory boards to innovative digital initiatives and global medical community programs.
• Therapy Area Focus: Working across vital therapy areas such as Chronic Kidney Disease and others, contributing to impactful scientific communication.
• Strategic Leadership:Playing a pivotal role in account strategy, client relationship management, and ensuring the seamless execution of projects from concept to completion.

This role offers the unique blend of nurturing existing relationships with immense potential for continued growth, alongside the excitement of developing new partnerships. If you thrive in a fast-paced environment, possess a keen eye for detail, and are passionate about delivering excellence in medical communications, we want to hear from you.

What You’ll Need

We are looking for someone who understands and implements a proactive, client-focused approach at all times and who sets the standard as a positive role model for more junior members of the team to follow. You will need to be able to apply consistently high standards, tailor your style according to the audience, present confidently and be able to develop and build relationships with clients and offer strategic counsel and guidance.

• A track record of Account success is key: You'll be able to demonstrate how you've driven results and exceeded client expectations in your previous role within amedcomms or meded agency
• Success in project management and delivery across a variety of medical education projects, as well as financial management
• You're organised, proactive, and deadline driven,a master of time management, able to balance multiple priorities while exceeding expectations where you can
• You apply your Regulatory expertise and can confidently navigate the intricacies of pharma regulations, ensuring all activities are compliant and strategically sound
• Desire to grow and develop our business as well as personally within the role; challenge the status quo and be part of developing new creative approaches and solutions to both our client’s problems and our internal priorities
• Private Medical Cover OR Monthly Leisure Allowance (£45!) OR Dental Cover
• 25 days annual leave, plus a day off for your birthday and a paid volunteering day
• Access to our excellent Employee Assistance Programme (EAP) provided by Lifeworks
• Access to a range of fantastic resources in our L&D Academy
• A dedicated Culture Committee who keep us entertained throughout the year with a range of inclusive sociable events - we like to have fun!
• 1:1 coaching to support your personal and professional development
• A generous pension scheme, with contributions matched up to a total of 17.5% (i.e. you pay in 7%, Ogilvy Health pays in 10.5%)
• Take advantage of season ticket loans, cycle-to-work scheme, property rental assistance, and generous employee discounts.

How We’ll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they’re here, for them to want to stay with us, grow their career, and to feel they belong with us.

We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for everyone who wants to work at Ogilvy. For us, diversity, equity and inclusion is integrated into everything that we do. We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ethnic, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, have no bearing on our hiring decisions, but we encourage everyone to feel free to express their true selves in an environment we are consistently striving to make as inclusive as possible.

We aim to facilitate an accessible and positive application experience for all candidates. If you require any adjustments from us to support you through the process or expect to require any adjustments to working conditions to be able to best perform in the role, please let us know. We are happy to consider all reasonable adjustments.

If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.

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Voluntary Equal Opportunities Questions (UK)

At Ogilvy we pride ourselves on being an inclusive and equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We strive to recruit from a diverse range of candidates and create an environment which provides the right conditions for belonging. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, sexual orientation and physical or mental disability etc. (please note this is not an exhaustive list). We are also actively focussed on encouraging greater representation by bringing more under-represented talent into our organisation. This is hugely important to us and Ogilvy has a thriving network of employee communities that exist to help everyone, no matter their background, succeed here.

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