Senior Account Manager

adm-Indicia; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

adm Indicia in London is seeking a Senior Account Manager to lead end-to-end production of complex marketing campaigns across print, POS and omnichannel materials, balancing strategic thinking with hands-on delivery.

You will work closely with clients, mentor Production Managers, manage supplier relationships and budgets, and ensure flawless execution while maintaining high standards and cost-efficiency. Hybrid role requiring weekly on-site presence in Slough and occasional travel.

Qualifications

• 5+ years of experience in print/POS production or similar roles.
• Solid project management skills for large campaigns.
• Strong understanding of production processes and supplier management.
• Excellent communication and ability to work under pressure.

Responsibilities

• Lead end-to-end production of complex and strategic marketing campaigns, including POS, print, and branded materials.
• Advise clients on production strategy, campaign execution, and continuous improvement opportunities.
• Manage supplier relationships, timelines, budgets, and delivery to ensure high-quality output.
• Collaborate with Client Services and internal teams to align project goals with broader campaign objectives.
• Proactively propose cost-saving, sustainability, and process improvement initiatives to clients.
• Mentor and support Production Managers, helping manage project traffic and workflow across the team.
• Act as a point of escalation within the production delivery team, maintaining calm and clarity under pressure.

Skills

Project management

Production knowledge

Omnichannel marketing

Communication skills

Stakeholder management

Attention to detail

Working under pressure

Tools

Production systems

Job description

Senior Account Manager

Department: Account Management

Employment Type: Full Time

Location: London

Reporting To: Richard Bott

Description

At adm Indicia, we believe in creating new value. As a Senior Account Manager, you'll be a key player in delivering world-class production solutions that improve client marketing performance while reducing execution costs. This is a hands‑on role that balances strategic thinking, client partnership, and production expertise, bringing brand activations to life across print, POS, and omnichannel campaigns.

You will lead the production of high‑spend, high-impact projects, working directly with clients to deliver excellence, drive efficiencies, and support ongoing innovation. You’ll also support and mentor other Account Managers, helping them grow while ensuring flawless project execution across the team.

Please note, this is a hybrid opportunity with a requirement to be on the client’s site in Slough at least once a week, with flexibility to travel as required.

Responsibilities

• Lead end-to-end production of complex and strategic marketing campaigns, including POS, print, and branded materials.
• Work directly with clients to advise on production strategy, campaign execution, and continuous improvement opportunities.
• Manage supplier relationships, timelines, budgets, and delivery to ensure high-quality output.
• Collaborate cross-functionally with Client Services and other internal teams to align project goals with broader campaign objectives.
• Proactively propose cost-saving, sustainability, and process improvement initiatives to clients.
• Mentor and support Production Managers, helping to manage project traffic and workflow across the team.
• Act as a point of escalation within the production delivery team, maintaining calm and clarity in high-pressure situations.

Skills and Experience

• 5+ years of experience in print/POS production or similar production management roles — ideally within a marketing, brand activation, or agency environment.
• Solid project management skills and experience navigating large, strategic campaigns.
• Strong understanding of production processes, supplier management, and omnichannel marketing.
• Exceptional communication skills — clear, calm, and confident at all levels.
• Technically literate and comfortable using production systems and tech platforms.
• Strong attention to detail and quality control mindset.
• Confident working under pressure and managing shifting priorities.

Equal Opportunities

adm Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.