Senior Account Manager

Indicia Ltd; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Indicia Ltd is seeking a Senior Account Manager to lead end-to-end production for high-spend marketing campaigns, spanning print, POS, and omnichannel materials. You will work directly with clients to shape production strategy, ensure on-time delivery, and drive efficiency.

The role demands strong project management, meticulous attention to detail, and the ability to mentor Production Managers while maintaining calm under pressure in a hybrid London-based setup with occasional travel to client

Qualifications

• 5+ years in print/POS production or similar.
• Experience managing large, strategic campaigns.
• Excellent client-facing communication and collaboration.

Responsibilities

• Lead end-to-end production of complex and strategic campaigns (POS, print, branding).
• Advise clients on production strategy, campaign execution, and improvements.
• Manage supplier relationships, timelines, budgets, and delivery quality.
• Collaborate with Client Services and internal teams to align goals with campaigns.
• Propose cost-saving, sustainability, and process improvements to clients.
• Mentor Production Managers and oversee project traffic and workflow.
• Act as escalation point within the production delivery team in high-pressure situations.

Skills

Production management

Project management

Omnichannel marketing

Communication

Production tech tools

Quality control

Pressure handling

Job description

Senior Account Manager

Department: Account Management

Employment Type: Full Time

Location: London

Reporting To: Richard Bott

Description

At adm Indicia, we believe in creating new value. As a Senior Account Manager, you'll be a key player in delivering world-class production solutions that improve client marketing performance while reducing execution costs. This is a hands‑on role that balances strategic thinking, client partnership, and production expertise, bringing brand activations to life across print, POS, and omnichannel campaigns.

You will lead the production of high‑spend, high-impact projects, working directly with clients to deliver excellence, drive efficiencies, and support ongoing innovation. You’ll also support and mentor other Account Managers, helping them grow while ensuring flawless project execution across the team.

Please note, this is a hybrid opportunity with a requirement to be on the client’s site in Slough at least once a week, with flexibility to travel as required.

Responsibilities

• Lead end-to-end production of complex and strategic marketing campaigns, including POS, print, and branded materials.
• Work directly with clients to advise on production strategy, campaign execution, and continuous improvement opportunities.
• Manage supplier relationships, timelines, budgets, and delivery to ensure high-quality output.
• Collaborate cross-functionally with Client Services and other internal teams to align project goals with broader campaign objectives.
• Proactively propose cost-saving, sustainability, and process improvement initiatives to clients.
• Mentor and support Production Managers, helping to manage project traffic and workflow across the team.
• Act as a point of escalation within the production delivery team, maintaining calm and clarity in high-pressure situations.

Skills and Experience

• 5+ years of experience in print/POS production or similar production management roles — ideally within a marketing, brand activation, or agency environment.
• Solid project management skills and experience navigating large, strategic campaigns.
• Strong understanding of production processes, supplier management, and omnichannel marketing.
• Exceptional communication skills — clear, calm, and confident at all levels.
• Technically literate and comfortable using production systems and tech platforms.
• Strong attention to detail and quality control mindset.
• Confident working under pressure and managing shifting priorities.

Equal Opportunities

adm Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.