Senior Account Manager

Profiles Creative Limited; Greater London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

Profiles Creative Limited is seeking a Senior Account Manager to lead day-to-day client relationships and manage influencer-led campaigns from concept through delivery. You will guide strategic decisions using data-driven insights and champion creative work.

Ideal candidates will have a background in social-first campaigns, proven AM experience, and the ability to present confidently to clients. This London-based role offers hybrid working arrangements and growth within a dynamic agency.

Qualifications

• Experience in a social-first/influencer agency or creator-focused campaigns.
• Proven track record stepping up from account manager to senior level.
• Strong ability to manage day-to-day client relationships and expectations.
• Ability to translate campaign metrics into actionable client insights.

Responsibilities

• Take direct ownership of day-to-day client communication across key accounts.
• Oversee social and creative campaign delivery, ensuring on-time, on-brief outputs.
• Lead client presentations, status meetings, and strategic check-ins with confidence.
• Analyse campaign performance metrics and translate data into reporting and recommendations.
• Identify opportunities to strengthen partnerships with proactive creative solutions.

Skills

Client relationship management

Campaign analysis

Presentation skills

Influencer marketing familiarity

Data-driven decision making

Tools

Social analytics tools

Job description

Senior Account Manager (AM ready to step up) - Influencer/Creator/Social Agency - £40k-£50k - London/Hybrid

Ready to step up from Account Manager to Senior Account Manager and take full ownership of dynamic brand partnerships?

Profiles Creative is looking for an ambitious, proactive client handler that understands how to build creator campaigns for brands. Join the team as a Senior Account Manager. You will act as the dedicated day-to-day partner for their clients, guiding campaigns from initial concept through to delivery. If you are an experienced Account Manager eager to take the next leap in your agency career, this role provides the platform to lead client relationships, champion creative work, and use data-backed insights to guide strategic decisions.

Key Responsibilities:

• Take direct ownership of day-to-day client communication, serving as the trusted, proactive point of contact across key accounts.


• Oversee social and creative campaign delivery, coordinating internal creative resources and ensuring deliverables arrive on time and to brief.


• Lead engaging client presentations, status meetings, and strategic check-ins with confidence and clarity.


• Analyse campaign performance metrics and data, translating complex numbers into actionable reporting and strategic recommendations for clients.


• Identify organic opportunities to strengthen client partnerships, proactively offering creative solutions that align with their business objectives.

Required Skills & Experience

• Demonstrable experience working within a social-first/influencer agency, ideally creator focused campaigns


• Proven background operating at Account Manager level, with the confidence and capability to step up into a Senior Account Manager role.


• Strong, hands-on experience managing day-to-day client relationships, managing stakeholder expectations, and presenting ideas clearly.


• Solid capability in interpreting performance data, reviewing campaign metrics, and using analytical findings to shape client conversations.


• An outgoing, highly proactive communication style with exceptional organisational and account handling skills.


• Based in the United Kingdom with existing right to work (visa sponsorship is not available).


• Practical experience running influencer marketing campaigns, managing creator partnerships, or handling talent.


• Working knowledge of current social platform developments, creator culture, and emerging digital trends.

This is a SAM role suitable for an AM looking to step up into a more senior role, given the scope of work - opportunity to learn and develop in a growing team.