Senior Account Manager

TN United Kingdom; Brighton; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic individual to join their Client Leadership team. This exciting role involves managing client projects and campaigns, ensuring seamless integration of digital marketing strategies across various channels. As a key player, you will champion the delivery of high-quality outputs while building strong relationships with clients. Ideal candidates will possess a well-rounded digital marketing skillset, excellent communication abilities, and a positive attitude that energizes the team. If you're ready to take your career to the next level in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Previous agency experience or equivalent marketing client-side experience.
• Excellent communicator, internally and externally.
• Experience managing a portfolio of accounts.

Responsibilities

• Manage the delivery of client projects and campaigns.
• Build strong relationships with day-to-day client contacts.
• Project manage the account and ensure quality of outputs.

Skills

Account Management

Digital Marketing

PPC

Paid Social

Programmatic

Communication

Multi-tasking

Tools

Google Analytics

Job description

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The Client Leadership team is passionate about integration. They are pivotal in bringing together and shaping all digital elements of customer journey. This extends to Strategy, Advertising, Paid Media, SEO, Content, UX, and Design. As a member of the Client Leadership team, you will champion the integration of these service lines under RocketMill’s planning framework, Total Performance.

Work remotely or in our London and Brighton offices. Read more

Here's what we need

The Client Leadership team is passionate about integration. They are pivotal in bringing together and shaping all digital elements of customer journey. This extends to Strategy, Advertising, Paid Media, SEO, Content, UX, and Design. As a member of the Client Leadership team, you will champion the integration of these service lines under RocketMill’s planning framework, Total Performance.

Work remotely or in our London and Brighton offices. Read more

As an integral member of the Client Leadership team, you will manage the delivery of client projects and campaigns.

The key distinction of this role compared to an Account Manager is the ability to act autonomously in resolving delivery challenges. Your in-depth experience with RocketMill's services will enable you to proactively recommend improvements to campaigns or suggest new service lines for consideration.

You will embody RocketMill's behaviors and serve as a role model, potentially taking on line management responsibilities for Account Executives.

This role involves briefings, internal and external communication, and reporting. To succeed, you must be highly organized, an excellent communicator, and capable of identifying and resolving delivery challenges.

You will be personally responsible for delivering a set of campaigns.

Key Responsibilities

1. Brief internal teams
2. Establish an integrated roadmap of activity
3. Maintain client status sheets
4. Ensure quality of RocketMill outputs and alignment with client briefs and strategy
5. Define and ensure teams adhere to a pre-defined communication and delivery cadence
6. Project manage the account
7. Build strong relationships with day-to-day client contacts
8. Contribute to marketing collateral
9. Support Account Director and Client Partner in client maintenance and growth
10. Contribute to new business pitches
11. Contribute to wider agency initiatives
12. Develop processes to improve efficiencies across your accounts

Essential Skills

• Previous agency experience or equivalent marketing client-side experience
• Knowledge of paid media – PPC, Paid Social, and Programmatic
• A well-rounded digital marketing skillset with a basic understanding of all channels
• Experience managing a portfolio of accounts
• First-class account management skills
• Excellent communicator, internally and externally
• Excellent multi-tasker capable of delivering in a fast-paced environment
• Positive attitude that energizes the team

Desirable Skills

• Experience working on new business proposals and pitches
• Knowledge of Google Analytics
• Understanding of billing, resourcing, and pipeline platforms and processes

The Interview Process

1. Mood music – initial call or coffee
2. Getting serious – first interview and competency test
3. The finale – interview with a senior team member
4. The job’s yours!