Senior Account Handler & Team Leader

Cambiaso Risso Group - Insurance Broker, Ship Agent and Ship Broker; Slough; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Discretionary bonus

Private healthcare

Pension contributions

25 holiday days

Wellbeing programmes

Gym membership support

Employee benefits platform

Job summary

Cambiaso Risso Group – Insurance Broker, Ship Agent and Ship Broker is seeking a Senior Account Handler & Team Leader. You will manage a busy portfolio, oversee sub-teams of Brokers and Account Handlers, and ensure accurate MRCs, facility declarations and endorsements.

Role requires 10+ years in the London Insurance Market with marine Hull & War exposure, strong documentation skills and the ability to mentor junior staff. You will work from the UK office with international collaboration.

Qualifications

• 10+ years of experience in the London Insurance Market.
• Proficient preparation of MRC slips with attention to detail.
• Experience with placing platforms (Whitespace preferred).
• Ability to mentor and lead a team of handlers.
• Strong communication, organisation and time-management skills.

Responsibilities

• Manage own portfolio within sub teams, brokers and handlers.
• Create open market MRCs and facility declarations.
• Prepare client documentation per regulations and CR procedures.
• Submit MRC slips to Whitespace Platform or via underwriters.
• Manage renewals and adjustments promptly and professionally.
• Coordinate with Technical team for risk details in the in-house system.
• Calculate and process premiums for Hull & War placements.
• Support placing brokers in Hull & War teams.
• Build relationships with CR offices abroad and attend weekly meetings.
• Mentor team members and share knowledge.

Skills

London market experience

MRC slips

Whitespace platform

Team leadership

Attention to detail

MS Office

Time management

Education

CII qualifications

Tools

Whitespace

Inhouse broking system

Job description

Job Description – Senior Account Handler & Team Leader

About the company

You will be working for a growing Lloyd’s Broker specialising in Marine insurance business, with a network of offices operating in many main maritime hubs around the world.

The business is multi-cultural and we are looking to recruit for a Senior Account Handler.

We are fully service oriented, and we serve our customers with all our knowledge and passion. We can service any type of marine coverage but with the majority of our clients set on: Hull & Machinery / Increased Value / Freight Interest, P&I, War Risks, Kidnap & Ransom, Yachts. We place the business produced from our other group offices along with working directly with clients and other producing players. We therefore see a very wide variety of accounts and have vast experience in dealing with all types of tonnage, records, clients and trading.

About the role and responsibilities

You will need 10 years’+ experience in the London Insurance Market within a similar role and will need to be able to cope with a busy working environment, dealing with various tasks throughout the day.

Role responsibilities

• Handling own portfolio of accounts, within sub teams, including both Brokers and Account Handlers.
• Ability to create open market MRC’s and facility declaration off-slips and endorsements.
• Accurate preparation of client documentation in accordance with regulations and in line with CR procedures.
• Submission of MRC slips to Whitespace Platform and/or sending MRC slip agreements to Underwriters via email.
• Effectively manage all renewals and adjustments in a timely and professional manner to ensure completion.
• Review and/or prepare all the necessary documentation to be handed to the Technical team for processing risks details into our inhouse broking system.
• Calculating and processing premium across Hull & War Placements.
• Work closely and provide technical support to Placing Brokers in Hull & War team.
• Build and sustain relationships with colleagues abroad in CR offices.
• Attend weekly team meetings.
• Mentor other team members and share knowledge.

Candidate profile

This is a pivotal role within the company and therefore demands a responsible and flexible attitude.

Essential

• 10 years + experience in the London Insurance Market
• Previous Marine Hull & War experience, with multinational exposure
• Proficient preparation of MRC slips with attention to detail
• A working knowledge of placing platforms (Whitespace would be beneficial)
• Proficiency in process driven role
• Diligence and ability to take ownership and work in a team environment
• Strong communication skills (verbally and written)
• Excellent attention to detail
• Able to effectively prioritise your workload, manage time and ensure deadlines are met without compromising quality
• A working knowledge of Microsoft products (word, Excel and Outlook or similar software applications)

Desirable

• Interest in supervising a small team of Junior Account Handlers
• Experience supervising other team members’ work
• Knowledge of Italian language
• CII qualifications (or equivalent)

Hiring process

• First stage: Get to know you interview - with Head of Technical Operations & HR (approx. 45 mins)
• Second stage: How you stand out from other candidates - with Senior Account Handler & HR (approx. 45 mins)
• Final decision

What we offer

• Competitive salary - open, depending on skills and expertise
• Discretionary and variable annual bonus
• Enhanced company pension contributions (10%) with Scottish Widows
• 25 holiday days (increasing with length of service) + UK bank holidays
• Birthday off paid gift + 1 paid day off to volunteer / attend a charity event
• £1000 gross / per year commute allowance for a minimum of 4 days attendance in the office and 1 day from home at your own choice
• Corporate days events
• Private healthcare & dental insurance
• Season ticket loan
• 50% contributions towards a gym membership up to maximum of £50/month
• Income protection
• Life assurance (4x annual basic gross salary)
• Salary sacrifice various schemes
• Employee benefits platform
• Wellbeing and mental health programmes
• One health MOT / pa
• Incredible office location with discounts at their bars and caffe’
• Plus other perks