Senior Account Handler - Corporate & Commercial

2136GB00 Howden UK Brokers Limited; Milton Keynes; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading global insurance firm is seeking a Senior Account Handler in Milton Keynes. This role involves managing new business, renewals, and mid-term changes to ensure clients receive suitable coverage and pricing. Applicants should possess strong customer service skills and relevant qualifications. The position offers a hybrid work model and an opportunity to contribute to bespoke insurance solutions.

Benefits

Diverse workplace culture

Career progression opportunities

Flexible working hours

Qualifications

• Experience in a customer-focused role with tight deadlines.
• Ability to build relationships with team members and clients.
• Willingness to learn and mentor junior staff.

Responsibilities

• Monitor renewals and manage new business activity.
• Supervise document production for client needs.
• Respond to market queries with high-quality documentation.
• Coordinate own work activities to meet team objectives.
• Maintain client files and handle credit controls.

Skills

Customer-focused approach

Analytical skills

Teamwork

Flexibility

Education

Maths and English GCSE Grade C or above

A level or equivalent

Dip CII

Job description

Senior Account Handler - Corporate & Commercial page is loaded

Senior Account Handler - Corporate & Commercial

Apply locations Milton Keynes - The Avebury time type Full time posted on Posted 2 Days Ago job requisition id R0013312

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

At Howden - Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from emerging ventures to large corporates, meticulously crafting bespoke solutions where required to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client ’ s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.

We are seeking a dedicated Senior Account Handler to join our Commercial team in Milton Keynes. This outstanding opportunity involves managing new business, renewals, and mid-term changes to provide our customers with suitable cover and pricing.

Please note this is a full-time, permanent opportunity offering hybrid working. You will be based from our Milton Keynes office.

Some of what you'll be doing includes…

• Regularly monitoring renewals and new business activity to aid in effective planning and resourcing

• Supervising the timely and accurate production of documentation to best meet our client's needs

• Responding to market and third-party queries, proposing and producing high-quality market documentation that meets our team's expectations

• Coordinating your own work activities to ensure both your personal and team objectives are achieved.

• Maintaining appropriate client files and credit control, liaising IBA as and when required

The kind of skills we need…

• Someone with a customer-focused approach, able to work independently and flexibly to achieve tight deadlines

• An analytical yet approachable great teammate, keen to build balanced relationships with both team members, clients and insurers

• Someone willing to learn and impart knowledge to junior members of the team

Qualifications

• Maths and English GCSE Grade C or above (or equivalent)

• A level or equivalent (desirable)

• Dip CII (desirable)

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent

About Us

Howden began in 1994, as just three people and a dog. Now there are 17,000 of us, and we're a leading global insurance group, managing $38bn of premiums for our clients.

Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold.

The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.