Senior Account Handler

Employment Specialists Ltd; England; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading market Commercial Broking client is seeking a Senior Account Handler to manage their existing insurance clients and support new business inquiries. The role involves portfolio management, renovation negotiations, and providing exceptional customer service in a dynamic, growing environment. This position allows for hybrid working, blending office and remote work.

Qualifications

• Experience in commercial insurance is essential.
• Strong customer service orientation and communication skills are vital.

Responsibilities

• Manage portfolio of business customers and handle renewal negotiations.
• Notify claims and maintain regular customer contact.
• Promptly address new business enquiries, often from referrals.

Skills

Commercial Insurance experience

Customer service skills

Strong work ethic

Confident communication skills

Job description

This is a role where you'll be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle.

This is a busy and growing environment where you'll be working as a Senior Account Handler dealing with a wide range of business clients and looking after all of their Insurance requirements.

Our market leading Commercial Broking client is looking to recruit another Client Account Handler into their Commercial team.

This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients.

The main responsibilities of the Senior Account Handler role include:

• Handling your own portfolio of business customers
• Responsible for all aspects of their account including:
• Renewal negotiations with Insurers
• Changes in risk

• Claims notification
• Regular contact with your customers, who are often long standing
• Promptly handling New Business enquiries, often from referrals

To be a successful Commercial Account Handler you will demonstrate:

• Commercial Insurance experience
• Excellent customer service skills
• Strong work ethic
• Confident communication skills