Senior Account Handler

MW Appointments; England; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading Lloyds Broker is seeking a Senior Client Handler for their Essex office. In this permanent role, you will manage new and existing clients' insurance needs, handle renewals, and interact with corporate clients. The ideal candidate has experience in Commercial Insurance and excellent customer service skills. This position offers a salary of up to £50,000 and hybrid working opportunities.

Benefits

Training and development opportunities

Inclusive and equitable work environment

Qualifications

• Previous experience in a similar Commercial Insurance role.
• Knowledge of Commercial corporate clients and risks.
• Strong attention to detail.
• Excellent customer service skills.

Responsibilities

• Managing clients' needs across a range of Commercial risks.
• Handling new business, renewals, and mid-term adjustments.
• Obtaining quotations for clients and addressing all client queries.
• Dealing with corporate clients with large premiums.
• Liaising with the Account Executive for renewals.
• Obtaining renewal terms and presenting them to clients.
• Issuing renewal documentation.

Skills

Previous experience in a similar Commercial Insurance role

Knowledge of Commercial corporate clients and risks

Strong attention to detail

Excellent customer service skills

Education

Achieved or studying Cert CII

Job description

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Summary

Our client, a Lloyds Broker, is looking for a Senior Client Handler to join their expanding Commercial department in the Essex office. The role involves managing a mixture of new and existing clients' insurance requirements.

Main Duties:

• Managing clients' needs across a range of Commercial risks
• Handling new business, renewals, and mid-term adjustments
• Obtaining quotations for clients and addressing all client queries
• Dealing with corporate clients with large premiums
• Liaising effectively with the Account Executive to strategize for renewals and attending client meetings as needed
• Obtaining renewal terms and presenting them to clients
• Issuing renewal documentation in line with contract certainty

Essential Skills Required:

• Previous experience in a similar Commercial Insurance role
• Knowledge of Commercial corporate clients and risks
• Strong attention to detail
• Excellent customer service skills

Desirable:

• Good organisational skills
• Strong IT skills
• Achieved or studying Cert CII

What you need to know:

• Permanent role
• Based in Essex - hybrid working
• Salary up to £50,000, depending on experience
• A great opportunity to join a growing organisation with training and development opportunities
• A very inclusive and fair opportunities employer