Senior Account Executive, Retail, UK & Ireland

Uber; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading on-demand delivery service is looking for a Senior Account Executive - Retail in London. The candidate will drive business acquisition, manage partnerships, and oversee the sales cycle for prominent accounts. Ideal applicants have 5+ years of B2B sales experience, preferably in the Retail sector, and possess strong analytical and project management skills. The role requires both remote and in-office work in accordance with company policies.

Qualifications

• 5+ years of experience in B2B sales, preferably in Retail.
• Proven track record of meeting or exceeding commercial targets.
• Strong understanding of the UK&I retail landscape.

Responsibilities

• Drive new business acquisition in strategic accounts.
• Own the full sales cycle from prospecting to closing.
• Collaborate cross-functionally to tailor solutions.

Skills

B2B sales

Business development

Account management

Analytical skills

Project management

Stakeholder engagement

CRM tools proficiency

Communication skills

Tools

Salesforce

Job description

At Uber Eats, we are accelerating the growth of our Retail vertical beyond Grocery, partnering with leading brands across categories such as beauty, electronics, toys, home goods, pharmacy, DIY and more. As a Senior Account Executive - Retail, you will be at the forefront of this expansion, owning some of the most complex and strategic commercial partnerships across UK & Ireland.

You’ll drive end-to-end deal execution for high-impact accounts, from international retail brands to multi-country deals, navigating operational, commercial, and cross-functional challenges.

If you’re a dealmaker with strong business acumen, operational sharpness, and a passion for building the future of on-demand commerce, this role is for you!

What the Candidate Will Do

• Drive new business acquisition across the UK & Ireland, focusing on strategic accounts within Grocery, Pharma, Alcohol, and Retail verticals.

• Own the full sales cycle—from prospecting and pitching to closing—by creating compelling value propositions that solve key merchant challenges.

• Collaborate cross-functionally with Operations, Marketing, and Product to tailor solutions that unlock long-term merchant growth on the Uber Eats platform.

• Build and manage a robust sales pipeline through structured planning, consistent outreach, and CRM discipline.

• Support strategic account expansion through upselling and cross-selling to maximize customer lifetime value.

• Partner closely with merchant partners to ensure a seamless onboarding experience and sustained success post-launch.

• Leverage market insights and data to inform deal strategy and identify new opportunities for growth.

What You Will Need

• 5+ years of experience in B2B sales, business development, or account management—preferably in Retail, Grocery, or FMCG.

• Proven track record of consistently meeting or exceeding commercial targets in a matrixed organization.

• Strong understanding of the UK&I retail landscape and experience with consultative, solution-based selling.

• Excellent project management and stakeholder engagement skills, capable of influencing both internally and externally.

• Proficiency with CRM tools such as Salesforce, including pipeline tracking and forecasting.

• Strong analytical skills; able to derive insights from data and apply them to commercial strategies.

• Excellent written and verbal communication in English (additional European languages are a plus).

• A network within the grocery or retail sector is a strong advantage.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [e-mail].