Senior Account Executive - Consumer

Golin Ketchum London; Greater London; On-site; GBP 42,000 - 52,000; Full time

Job summary

Golin Ketchum is seeking a Senior Account Executive with consumer brand PR experience and a passion for creating work that people actually talk about. You will be a trusted team player across accounts and the wider consumer team.

You will take an active role on client calls, build trusted relationships with media and proactively manage client requests as they come in - always staying solutions-focused. You will have a passion for culture and live and breathe media relations, with experience

Qualifications

• Experience in consumer PR / communications in an agency setting.
• Proactive team player with strong media relations capabilities.
• Ability to manage multiple tasks and meet deadlines.
• Comfortable interacting with clients and vendors.

Responsibilities

• Proactively manage client requests and be solutions-focused for issues.
• Play an active role on calls and update the client on work progress.
• Lead media monitoring and identify relevant coverage.
• Deliver work to deadline and coordinate with the wider team on solutions.
• Share ideas to help the team achieve goals and maintain visibility.
• Maintain strong communication both virtually and in-person.
• Contribute to consumer team knowledge of trends and campaigns.
• Manage time and track task duration and impact on budgets.
• Assist with account finances, PO processes, and invoicing.
• Source and maintain relationships with vendors and suppliers.
• Conduct research for new business proposals and pitches.

Skills

Consumer PR

Media relations

Team player

Budget management

Job description

We are looking for a Senior Account Executive with consumer brand PR experience and a passion for creating work that people actually talk about. A trusted team player that can be relied on across your accounts and the wider consumer team.

You will take an active role on client calls, build trusted relationships with media and proactively manage client requests as they come in - always staying solutions-focused. You will have a passion for culture and live and breathe media relations, with experience building genuine relationships with journalists and influencers.

This is a fantastic opportunity to work on well-known consumer brands, playing a central role to deliver impactful earned-media strategies and award-winning creative campaigns.

Key Responsibilities

• Proactively manage client requests and be solutions-focused for any issues that arise
• Play an active role on calls, updating the client on areas of work you are working on
• Take the lead on media monitoring, identifying relevant coverage for clients and knowing what to flag
• Deliver work to deadline, flagging issues and finding solutions with your wider team when necessary
• Share information and ideas with others to help the team achieve its goals
• Maintain a visible presence in the team, with strong communication both virtually and in-person
• Be an active member of the consumer team sharing social trends, earned coverage and brand campaigns with the wider group
• Have a clear understanding of how long tasks should take and manage your time accordingly
• Assist with managing account finances
• Support financial processes including PO raising, supplier setup, chasing invoices, and running budget trackers
• Complete timesheets daily and understand how your time impacts the business and budgets
• Source and maintain relationships with vendors and third-party suppliers
• Carry out research for new business proposals and pitches

What Are We Looking For

• Previous experience in consumer PR / communications in an agency setting
• A trusted, proactive team player with a visible presence and a positive attitude
• Someone with a strong and evolving understanding of the media landscape, with the ability to target journalists and know how to sell in stories
• Strategically minded, able to problem-solve and actively find solutions
• Comfortable managing multiple workstreams at once, working under pressure with professionalism
• Curious and resourceful - you proactively seek feedback and look for opportunities to learn and grow
• A team member who contributes to an inclusive culture and role models inclusive behaviours

About Golin Ketchum

Golin Ketchum is the most awarded public relations agency of the decade. We create change that matters for our clients and our people. The kind of change that earns attention and shapes culture to build business. Formed in 2026 from the merger of two iconic PR agencies, Golin Ketchum combines fearless creative and strategic excellence, fueled by Omnicom’s industry-leading data and AI solutions, to uncover powerful insights and execute work that builds and protects the world’s greatest companies.

At Golin Ketchum, culture matters. We are fiercely ambitious yet fundamentally kind and collaborate obsessively with the best clients in the world.