Senior Account Executive

Trustpilot; Greater London; Hybrid; GBP 65,000 - 120,000; Full time

Benefits offered by this job

Hybrid work setup

Competitive base salary + uncapped com

Company bonus

25 days holiday

Pension and life insurance

Health benefits

Job summary

Trustpilot is seeking a Senior Account Executive in London to drive new business across UK sectors. You will own the full sales cycle, from prospecting to closing, while nurturing client relationships and collaborating with cross-functional teams to tailor Trustpilot solutions.

The role requires a proven track record in selling SaaS to senior decision makers, a data-driven approach to growth, and the ability to mentor junior peers in a fast-paced, hybrid work environment.

Qualifications

• 5+ years of experience selling complex SaaS solutions to senior decision makers.
• Proven ability to meet and exceed sales targets.
• A passion for building and maintaining strong client relationships.
• Familiarity with sales metrics and how to use them to plan for growth.
• A desire to grow your skills whilst mentoring others.

Responsibilities

• Generate new business opportunities with prospective clients across the UK market.
• Manage the full sales cycle from lead generation to closing, and work with the sales development team.
• Build and manage a robust pipeline of opportunities to meet and exceed sales targets.
• Develop product knowledge through in-house training, pre-sales, management and peers.
• Mentor and support junior Account Executives.

Skills

SaaS sales

Relationship management

Mentoring

Sales targets

Sales metrics

Prospecting

Tools

CRM

Job description

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

Summary Overview:

Goal: Drive business growth by identifying, developing, and closing new business opportunities across multiple sectors in the UK market.

Key Responsibilities:

Manage the entire sales cycle from lead generation to closing, maintain a strong sales pipeline, and mentor junior team members. You'll also attend networking events and collaborate with internal teams to provide the best solutions for clients.

Location: London, with a hybrid work setup (3 days in the office, 2 days remote).

As a Senior Account Executive, you will be responsible for developing new business across multiple sectors. You'll work to understand client needs and provide a tailored Trustpilot solution for them. Your goal will be to develop and close new business while providing excellent client service. You will have experience selling a solution and demonstrate a strong track record of success in previous sales roles. We are looking for a creative sales professional with a passion for driving results.

What you'll be doing:

• Generate new business opportunities with prospective clients by targeting all verticals in the UK market
• Manage the full sales cycle, from lead generation and product demos to pricing, negotiation, and closing. Work with our sales development team to close a high percentage of new leads
• Build and manage a robust pipeline of relevant opportunities to meet and exceed sales targets
• Build and maintain an in-depth understanding of our product by working closely with our in-house training team, pre-sales, management and your peers
• Mentor and support junior Account Executives
• Liaise with Customer Success to ensure a smooth and professional handover happens between Trustpilot and the client
• Attend events to network and create leads, generating interest in the Trustpilot platform
• Work with our marketing team to identify leads gathered from webinars and events

Who you are:

• 5+ years of experience selling complex Software as a Service (SaaS) solutions to senior decision makers is required
• Proven ability to meet and exceed sales targets
• A passion for building and maintaining strong client relationships
• Familiarity with sales metrics and how to use them to plan for growth
• A desire to grow your skills whilst mentoring others

What's in it for you:

• A hybrid work set up (3 days in our Central London office, 2 days WFH)
• Competitive base salary with an uncapped commission structure + company bonus
• 25 days holiday per year, increasing to 28 days after 2 years of continuous employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle to work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more.
• Independent financial advice and free standard professional mortgage broker advice (worth £495 in waived fees)

Still not sure?

We want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet