Senior Account Executive

VCCP; Greater London; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

25 days holiday

Private Medical Healthcare

Pension

Life Assurance

Income Protection

Work mobile phone

Enhanced maternity/paternity

Job summary

VCCP Roar is seeking a Senior Account Executive to manage day‑to‑day operations across integrated campaigns. You will support the team in project administration, collaborate with multiple agency disciplines, and build strong client relationships.

You will help deliver campaigns on time and within budget, while developing insights into client brands and markets. The role emphasizes proactive problem solving and effective communication.

Qualifications

• A minimum of 1 year past experience as a Senior Account Executive or Account Executive.
• Ideally, some financial services experience.
• An understanding of digital, design, marketing, production techniques and agency systems and procedures.

Responsibilities

• Assist in the day-to-day delivery of creative and digital work.
• Be proactive and positive at all times, and help them to find solutions without waiting to be asked.
• Have or build a good working rapport with key client contacts.
• Assist in the efficient management of projects to agreed budgets and timings.
• Strive to develop a great understanding of their brand, their business and the products that they market.
• Create competitor analysis for clients and keep up to date on competitor activities.
• Liaising with suppliers or internal departments to ensure delivery of requirements from production specifications to quality printed output and online campaigns.
• Ensure day-to-day communication with all clients in the first instance by phone and email.

Skills

Account management

Client relationships

Digital & marketing knowledge

Job description

VCCP is the global challenger network for challenger brands. With more than 1,500 people across 13 offices in North America, EMEA and APAC, we challenge convention to create value for the world’s most ambitious organisations.

Our founding belief is It Only Works If It All Works. That’s why we bring specialists from every discipline - strategy, AI, data, media, digital, experience, branding, creativity, production, PR, CX, CRM, employee engagement and beyond - into one fully integrated challenger network.

We were founded on the principles of simplicity, collaboration and un-preciousness, and we’ve grown by staying true to them. Today, our clients include some of the world’s most recognisable and progressive brands, such as Virgin Media O2, Barclays, Cadbury, Compare the Market, Domino’s, White Claw, easyJet, Primark and Co-op.

VCCP has topped the AAR’s annual new business ranking in 13 of the last 14 years and holds multiple Agency of the Year titles. Across every company and every capability, we share the same ambition: to challenge ourselves, challenge our clients and challenge the industry for the better.

THE ROLE OF SENIOR ACCOUNT EXECUTIVE AT VCCP ROAR

As a Senior Account Executive, you are responsible for managing the day-to-day operation and delivery of a broad range of integrated communications projects. Using your skills, you will support your team in the administration of projects, collaborate with the agency’s various teams, manage production of campaigns, and develop strong relationships with your clients.

Senior Account Executive Duties And Responsibilities

Your clients and team members would expect you to

• Assist in the day-to-day delivery of creative and digital work
• Be proactive and positive at all times, and help them to find solutions without waiting to be asked
• Have or build a good working rapport with key client contacts
• Assist in the efficient management of projects to agreed budgets and timings
• Strive to develop a great understanding of their brand, their business and the products that they market

Client management & account handling

• Support your team to implement the approved creative/digital routes, ensuring efficient production processes are implemented, liaising with studio and client as appropriate and ensuring that work is delivered on time and within budget
• Ensure implementation of and alignment with defined studio processes for creative development, production and sign-off
• Implement appropriate planning and control mechanisms, weekly status reports, cost estimates and timing plans to ensure that projects are managed effectively
• Create competitor analysis for clients and keep up to date on competitor activities
• Liaising with suppliers or internal departments to ensure delivery of requirements from production specifications to quality printed output and online campaigns
• Ensure all specs/formats for online campaigns are obtained and are put into a production brief for the AM and digital team to use
• Ensure day-to-day communication with all clients in the first instance by phone but backed up by e‑mail. When applicable, attend meetings and produce accurate contact reports within 48 hours
• Measurement and samples - ensure the results (and any samples) from campaigns are collected and appropriately filed
• Support on all campaign elements where possible across your own team and other teams
• Build client relationships
• Produce client case studies for use in new business presentations

Leadership & agency culture

• Act as a role model and support for team members, always embodying agency values, showing willingness, enthusiasm and proactivity in all tasks
• Support the wider team by sharing expertise and previous experiences
• Proactively drive your own personal development by participating in training programs and seeking out new knowledge
• Show confidence and creativity within internal and external meetings
• Demonstrate insight, imagination and innovation in every task delivered
• Take an active, positive role in Roar’s culture, supporting marketing drive, agency initiatives and social activities

Business growth

• Have a good understanding of Roar’s basic financial processes
• Always complete timesheets and understand the importance of accurate timesheet recording
• Understand the agency’s services and capabilities and begin to identify opportunities for organic business development
• Participate in brainstorms and provide essential research, insights, and proposals for new business pitches

Your Skills/experience

• A minimum of 1 year past experience as a Senior Account Executive or Account Executive
• Ideally, some financial services experience
• An understanding of digital, design, marketing, production techniques and agency systems and procedures

Your Attributes

• Strong organisational skills to ensure smooth flow of work through the agency
• Time management and the ability to determine priorities
• Good interpersonal, teamwork and relationship management skills
• Good oral and written communication
• Ability to make decisions and resolve problems proactively and effectively
• Tact, diplomacy, and maturity in relating and interacting with people at all levels.

Contractual Benefits

• 25 days holiday
• Private Medical Healthcare
• Pension
• Life Assurance
• Income Protection
• Work mobile phone
• Enhanced maternity/paternity (after qualifying period)

Non - Contractual Benefits

• Half a day working before a bank holiday – work permitting
• Payday pizza
• Fresh fruit daily
• Fully stocked drinks fridges
• Employee assistance programme
• Gourmet Society & Tastecards
• Health Screening
• Holiday Purchase Scheme
• RAC Vehicle Breakdown Cover
• Free annual eye test
• Curious sessions and other information-sharing sessions
• Give as you earn (a tax-free benefit)
• Cycle to work scheme - after successful completion of probationary period
• Corporate Gym Membership - after successful completion of probationary period
• Season ticket loan – after successful completion of probationary period

VCCP DE&I STATEMENT

We believe that DE&I is about creating a strong culture of inclusion within our agency, where everyone can thrive and be their authentic self. VCCP is an equal opportunity employer and does not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity. If you require any adjustments during the application or interview process, please let us know via [e-mail].

CRIMINAL RECORDS INFORMATION

As part of our onboarding process, you will be required to complete a Criminal Records Declaration regarding any unspent convictions. For roles in finance, HR, Legal, IT or senior management, we may be required to verify your declaration with a basic DBS check, as well as an Adverse Finance and ID check.