Senior Account Director, Media

DEPT®; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working policy

Medical care options

25 days holiday + birthday

Company pension

EAP scheme

Ride to work

Family friendly policies

Buddy program

DEPT Cares Month

Training & certifications

Client exposure to global brands

Job summary

DEPT® is a Growth Invention company that blends technology and marketing to help ambitious brands grow faster. Based in London, the role sits within Creative & Media services, collaborating with Creatives, Influencer Marketers, Brand & Content Strategists, and more.

You will lead client partnerships at senior levels, drive growth across Paid Media, Social Organic, and Influencer strategy, and own governance of the business group’s profitability.

Qualifications

• Must have deep understanding of integrated Paid Media (Social, Programmatic, Search).
• Proven experience managing multi-workstream accounts in a global agency or consultancy.
• Confident, outgoing personality with strong relationship-building skills.
• Comfortable leading client conversations and challenging senior stakeholders.

Responsibilities

• Act as the primary business partner for the client and build senior-level relationships.
• Drive a 20% YoY growth by identifying commercial opportunities in paid media, social, LLM, and influencers.
• Lead the Trio: Account, Program, Strategy, and ensure delivery aligns with client expectations.
• Challenge clients and teams with Growth Invention ideas to deliver strategic impact.
• Own the P&L, SOWs, and profitability for the Business Group.

Skills

Media planning

Client leadership

Growth strategy

Agency experience

People skills

Challenger mindset

Social influencer ecosystems

Job description

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

Job Purpose

This role is part of our Creative & Media services. Our team is a vibrant mix of talents, ranging from Creatives, Influencer Marketers, Brand & Content Strategists to Account Managers, Programmatic and Marketing Automation Consultants. Together, we blend imaginative storytelling and performance-driven strategies with cutting-edge technology to create engaging digital experiences that build lasting relationships with our clients.

WHAT YOU'LL DO:

• Client Leadership: Act as the primary business partner for the client, building trust-based relationships at the senior level.
• Growth Ownership: Drive a 20% YoY growth target by identifying commercial opportunities in Paid Media, Social Organic, LLM, and Influencer strategy.
• Matrix Orchestration: Lead the "Trio" (Account, Program, Strategy), serving as the final decision-maker to ensure delivery matches client expectations.
• Strategic Sparring: Challenge the client and internal teams with "Growth Invention" ideas, moving beyond execution to strategic impact.
• Commercial Governance: Own the P&L, SOWs, and profitability for the Business Group.

WHAT YOU BRING:

• Media Pedigree: A deep, must-have understanding of integrated Paid Media (Social, Programmatic, Search).
• Agency DNA: Proven experience managing complex, multi-workstream accounts in a global agency or consultancy environment.
• A confident, outgoing, and positive personality.
• You are a natural people person who builds chemistry instantly.
• Challenger Mindset: You aren't afraid to have sensitive conversations or reset expectations when budgets or timings shift.
• Social Fluency: Experience or strong exposure to Social Organic and Influencer ecosystems.

WE OFFER:

• A flexible, hybrid working policy
• The choice of medical healthcare providers (Bupa or Medicash)
• 25 days holiday plus bank holidays and your birthday off each year
• Company pension scheme
• EAP scheme
• Ride to work scheme
• Enhanced family friendly policies
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.