Senior Account Director, Media

DEPT®; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Flexible hybrid policy

Choice of medical providers

Company pension scheme

Birthday off

Job summary

DEPT® is seeking a senior client partner to lead a major Tech vertical. You’ll bridge paid media strategies with client growth goals, acting as a trusted extension of their leadership team.

You will own the P&L and develop programs across Social Organic, Influencer, and Programmatic media, driving 20% year‑over‑year growth while ensuring delivery aligns with client expectations.

Qualifications

• Deep understanding of integrated Paid Media (Social, Programmatic, Search).
• Experience managing complex, multi-workstream accounts in a global agency or consultancy.
• Strong interpersonal and communication skills.

Responsibilities

• Client Leadership: Act as the primary business partner for the client, building trust‑based relationships at the senior level.
• Growth Ownership: Drive a 20% YoY growth target by identifying commercial opportunities in Paid Media, Social Organic, LLM, and Influencer strategy.
• Matrix Orchestration: Lead the "Trio" (Account, Program, Strategy), serving as the final decision‑maker to ensure delivery matches client expectations.
• Strategic Sparring: Challenge the client and internal teams with "Growth Invention" ideas, moving beyond execution to strategic impact.
• Commercial Governance: Own the P&L, SOWs, and profitability for the Business Group.

Skills

Media Pedigree

Agency DNA

Challenger Mindset

Social Fluency

People skills

Job description

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

Job Purpose

This role is part of our Creative & Media services. Our team is a vibrant mix of talents, ranging from Creatives, Influencer Marketers, Brand & Content Strategists to Account Managers, Programmatic and Marketing Automation Consultants. Together, we blend imaginative storytelling and performance-driven strategies with cutting-edge technology to create engaging digital experiences that build lasting relationships with our clients.

You are the commercial engine and primary sparring partner for one of our largest Tech client verticals. You’ll bridge the gap between complex Paid Media strategies and the client’s ambitious growth goals, ensuring our partnership feels less like a vendor and more like an extension of their own leadership team. Your mission is to support driving revenue into a 20% growth success story.

WHAT YOU'LL DO:

• Client Leadership: Act as the primary business partner for the client, building trust‑based relationships at the senior level.
• Growth Ownership: Drive a 20% YoY growth target by identifying commercial opportunities in Paid Media, Social Organic, LLM, and Influencer strategy.
• Matrix Orchestration: Lead the "Trio" (Account, Program, Strategy), serving as the final decision‑maker to ensure delivery matches client expectations.
• Strategic Sparring: Challenge the client and internal teams with "Growth Invention" ideas, moving beyond execution to strategic impact.
• Commercial Governance: Own the P&L, SOWs, and profitability for the Business Group.

WHAT YOU BRING:

• Media Pedigree: A deep, must-have understanding of integrated Paid Media (Social, Programmatic, Search).
• Agency DNA: Proven experience managing complex, multi-workstream accounts in a global agency or consultancy environment.
• A confident, outgoing, and positive personality.
• You are a natural people person who builds chemistry instantly.
• Challenger Mindset: You aren't afraid to have sensitive conversations or reset expectations when budgets or timings shift.
• Social Fluency: Experience or strong exposure to Social Organic and Influencer ecosystems.

WE OFFER

• A flexible, hybrid working policy
• The choice of medical healthcare providers (Bupa or Medicash)
• 25 days holiday plus bank holidays and your birthday off each year
• Company pension scheme
• EAP scheme
• Ride to work scheme
• Enhanced family friendly policies
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.