SEND Tribunal Officer: Caseload Leader for Positive Outcomes

Waltham Forest; Orpington; Hybrid; GBP 55,000 - 74,000; Full time

Benefits offered by this job

Professional Development

Flexible working patterns

Work-Life Balance

Networking opportunities

Meaningful impact

Job summary

Sanctuary Personnel is recruiting for an experienced SEND professional to own tribunal appeals, support families and young people, and drive effective outcomes. You will manage complex cases, coordinate evidence, and liaise with schools, health professionals, and legal representatives in a dynamic, supportive environment.

You will work within Waltham Forest's SEND Team, contributing to statutory duties and service improvement, while enjoying flexible patterns and professional development

Qualifications

• Significant SEND experience in services, education, or tribunal case management.
• Strong knowledge of SEND Tribunal procedures, mediation, and statutory duties.
• Excellent written and verbal communication with stakeholders.

Responsibilities

• Manage a caseload of SEND Tribunal appeals from registration to resolution or hearing.
• Monitor directions, deadlines, and milestones to ensure compliance.
• Maintain accurate case records in SEND case management systems.
• Coordinate appeal responses, evidence, witness statements, and bundles.
• Collaborate with SEND Officers, educational psychologists, schools, health professionals, and legal reps.
• Serve as key contact for parents, carers, and young people in proceedings.
• Prepare cases for mediation and tribunal hearings with stakeholder input.
• Ensure all documentation is completed and submitted on time.
• Identify trends and opportunities for service improvement.
• Contribute to developing best practice for SEND Tribunal processes.

Skills

Tribunal procedures

Case management

Stakeholder management

Communication skills

Documentation

Mediation preparation

Tools

SEND case management software

Job description

Sanctuary Personnel is recruiting for an experienced SEND professional to own tribunal appeals, support families and young people, and drive effective outcomes. You will manage complex cases, coordinate evidence, and liaise with schools, health professionals, and legal representatives in a dynamic, supportive environment.

You will work within Waltham Forest's SEND Team, contributing to statutory duties and service improvement, while enjoying flexible patterns and professional development