SEND Transformation Project Manager

Tower Hamlets Homes Ltd; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Tower Hamlets Homes Ltd is seeking an experienced Transformation Project Manager to lead the SEND Reform and Transformation Programme. You will drive planning, delivery and implementation of major projects across education, health and social care to improve outcomes for 0‑25s.

Join a SEND Transformation Team to deliver governance, risk management, stakeholder engagement and measurable benefits, shaping a more inclusive, needs-led system for residents of Tower Hamlets.

Qualifications

• Significant experience delivering complex transformation programmes.
• Strong project management skills with governance and benefits realisation.
• Proven ability to build cross‑organisational relationships.
• Experience developing business cases and using evidence for improvements.

Responsibilities

• Lead planning, delivery and implementation of major transformation projects.
• Oversee governance, risk management and benefits realisation.
• Engage with schools, health partners, families and senior stakeholders.
• Provide performance reporting and ensure measurable outcomes.

Skills

Project management

Stakeholder engagement

Governance

Risk management

Job description

About The Role

Are you an experienced project manager in SEND Services with a passion for driving meaningful change and improving outcomes for children, young people and families?

Tower Hamlets is seeking a dynamic and highly motivated Transformation Project Manager to play a pivotal role in delivering our ambitious SEND Reform and Transformation Programme. This is an exciting opportunity to lead complex, high-profile projects that will shape the future of SEND provision across education, health and social care, helping to create a more inclusive, sustainable and needs-led system for children and young people aged 0-25.

Working within a dedicated SEND Transformation Team, you will lead the planning, delivery and implementation of major transformation projects, working collaboratively with schools, health partners, families and senior stakeholders. You will be responsible for programme governance, project planning, risk management, stakeholder engagement, performance reporting and ensuring that projects deliver measurable benefits and improved outcomes.

About you

We are looking for someone with substantial experience of delivering complex transformation programmes in a large organisation, excellent project management and analytical skills, and the ability to build strong relationships across organisational boundaries. You will be confident working in a fast-paced environment, managing competing priorities and influencing senior leaders to deliver lasting change.

This is an opportunity to help deliver one of the most significant reform programmes in Tower Hamlets, supporting the development of innovative approaches such as the Experts at Hand model, strengthening inclusion in mainstream settings, improving partnership working and ensuring services are designed around the needs of children, young people and families.

Join us and help transform services, improve lives and deliver lasting impact for the residents of Tower Hamlets.

Key requirements

• Significant experience leading complex transformation projects and delivering successful change programmes within a large organisation and in SEND services.
• Strong project management skills, including project planning, governance, risk management and benefits realisation.
• Experience developing business cases, undertaking analysis and using evidence to inform service improvement and transformation.
• Excellent stakeholder management skills, with the ability to engage, influence and work collaboratively across organisational boundaries.
• Proven ability to lead workshops, manage project teams and drive delivery to agreed timescales and outcomes.
• Knowledge of project management methodologies such as Agile, Waterfall, PRINCE2, MSP or equivalent.
• Strong analytical, communication and problem-solving skills, with the ability to present complex information clearly to a range of audiences.
• Commitment to innovation, continuous improvement and delivering better outcomes for residents.

About Tower Hamlets

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.