SEND Reforms Admin & Multi-Agency Support Officer

Berkshire Sensory Consortium; Royal Borough of Kingston upon Thames; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Berkshire Sensory Consortium in Kingston is seeking a SEND Reforms Support Officer on a full-time, 24-month fixed-term basis to provide comprehensive administrative support for the SEAH and TAS multi-agency service.

You will act as a central point of contact for professionals and stakeholders, handle meetings, minutes, data records, and liaise across education, health and local authority to ensure timely referrals and smooth operation.

Qualifications

• GCSE Maths and English at grade C or above, or NVQ level 2/3
• Excellent organisational and time management skills to manage varied workload
• Strong IT skills including Excel or Google Sheets and handling data securely
• Effective communication with a wide range of stakeholders
• Commitment to delivering high-quality administrative support for children and families

Responsibilities

• Scheduling meetings, preparing papers and taking minutes; monitor shared inboxes and ensure queries are addressed within timescales
• First point of contact via phone, email and post; liaise between professionals, settings and the local authority
• Identify and escalate issues; help improve administrative processes and service delivery
• Support financial processes, including raising purchase orders, processing payments and maintaining records
• Maintain databases, spreadsheets and records; produce reports and support data collection

Skills

Administrative support

Stakeholder liaison

Time management

Data handling

Communication

Education

GCSE Maths & English at grade C or above or NVQ level 2/3

Tools

Excel

Google Sheets

Job description

Berkshire Sensory Consortium in Kingston is seeking a SEND Reforms Support Officer on a full-time, 24-month fixed-term basis to provide comprehensive administrative support for the SEAH and TAS multi-agency service.

You will act as a central point of contact for professionals and stakeholders, handle meetings, minutes, data records, and liaise across education, health and local authority to ensure timely referrals and smooth operation.