SEND Business Analyst

Pertemps; Liverpool; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A local authority in Liverpool seeks an experienced SEND Business Analyst to drive improvements in the Special Educational Needs and Disabilities service. This role involves analysis of current processes, stakeholder engagement, and supporting the redesign of systems. Ideal candidates will have strong SEND knowledge, excellent communication skills, and experience in local authority settings. The position offers a hybrid work model and a contracting rate of £500 per day.

Qualifications

• Proven experience as a Business Analyst within a SEND, Education, or Children's Services setting.
• Strong understanding of the SEND Code of Practice and statutory processes around EHCPs.
• Excellent stakeholder engagement and communication skills.

Responsibilities

• Analyse current SEND processes, data systems, and workflows across Education, Health, and Social Care.
• Identify areas for improvement and recommend practical, data-driven solutions.
• Facilitate workshops and engage with stakeholders including service leads, SEN Officers, IT, and external partners.

Skills

Stakeholder engagement

Process mapping

Requirements gathering

Analytical tools

Job description

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Job Details

Job Title: SEND Business Analyst

Location: Liverpool – Hybrid Working

Contract Type: Interim (Outside IR35)

Rate: £500 per day

Duration: 3–6 months (with potential extension)

Start Date: ASAP

Overview

Liverpool City Council is seeking an experienced SEND Business Analyst to support ongoing improvements within the Special Educational Needs and Disabilities (SEND) service. This is a key role driving operational and strategic transformation, ensuring services meet statutory obligations and deliver improved outcomes for children and young people.

Key Responsibilities

1. Analyse current SEND processes, data systems, and workflows across Education, Health, and Social Care.
2. Identify areas for improvement and recommend practical, data-driven solutions.
3. Support the redesign and implementation of systems, policies, and processes to improve EHCP timelines, data quality, and case management.
4. Gather, document, and translate business requirements into actionable deliverables.
5. Facilitate workshops and engage with stakeholders including service leads, SEN Officers, IT, and external partners.
6. Develop clear dashboards, reports, and tools to support data analysis and decision-making.
7. Ensure compliance with the SEND Code of Practice and local authority duties.

Essential Experience

1. Proven experience as a Business Analyst within a SEND, Education, or Children’s Services setting.
2. Strong understanding of the SEND Code of Practice and statutory processes around EHCPs.
3. Excellent stakeholder engagement and communication skills.
4. Skilled in process mapping, requirements gathering, and using analytical tools.
5. Experience working within a local authority environment.

Desirable

1. Experience supporting digital transformation or case management system implementation (e.g., Capita, Liquidlogic, Synergy, etc.).
2. Knowledge of data governance in a children’s services context.

Additional Information

• Outside IR35 – you will be operating via your Ltd company.
• Hybrid working arrangement – onsite presence in Liverpool will be required 1–2 days per week.