SEND Assisted Travel Support Officer

Wirral Council; Liverpool City Region; On-site; GBP 24,000 - 30,000; Full time

Job summary

Wirral Council is seeking a SEND Assisted Travel Support Officer to support vulnerable individuals in special needs transport. The role will involve administrative duties and ensuring safe transit to schools and day centres, emphasizing community welfare and service excellence.

Benefits

Staff discounts

Excellent pension scheme

Life cover

Flexible working

Annual leave starting at 28 days

Qualifications

• Proficient in Microsoft Excel, Outlook, Word, and Teams.
• Ability to process invoices and payments.
• Suitable office experience and telephone work skills.

Responsibilities

• Support administration and operations of the transport team.
• Care for vulnerable children and adults during travel.
• Ensure smooth transport to schools/colleges and day centres.

Skills

Office experience

Computer literacy

Microsoft applications

Telephone skills

Job description

There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.

We’re looking for a SEND Assisted Travel Support Officer to join a busy Special Needs transport team. You will support the administration and operations of the team, looking after vulnerable children and adults travelling to and from home to schools/colleges and day centres.

Successful candidates should have suitable office experience, including telephone work, be computer literate, and be familiar with Microsoft applications such as Excel, Outlook, Word, and Teams. You will also have the ability to process invoices and payments.

For more information on the role, please contact [e-mail].

This post requires a DBS check. The Safer Recruitment & Employment Policy and the Disclosures for Recruitment Procedure can be found at: https://www.wirral.gov.uk/jobs-and-training/job-vacancies/safer-recruitment-and-employment.

If your skills, knowledge, or experience look a little different from what we have identified and you think you can bring value to the role, we'd love to learn more about you. Depending on the skills, knowledge, or experience levels within the candidate pool, we may explore a traineeship for this role.

If you’re already a Wirral Council employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us. We're passionate about ensuring you feel supported throughout your internal recruitment experience. Please contact [e-mail] to learn more about how we can support you.

If you are a Wirral resident, unemployed, or out of work, and need help with your application, please contact Involve Northwest’s employment and skills team at [e-mail] or call 0151 644 4500 or 0151 652 4349.

Working at Wirral

Our values are more than just words. They reflect the pride we have in our work, what matters to us, what inspires us, and how we behave. We prioritize staff wellbeing and recognize and reward great work. Benefits include staff discounts, an excellent pension scheme with a generous employer contribution, immediate life cover, ill-health protection, flexible and hybrid working, family-friendly initiatives, and an annual leave starting at 28 days plus public holidays.

We foster an inclusive, engaged culture where everyone’s voice is heard and contributions are valued. We support diversity and an inclusive environment that champions differences and fosters a sense of belonging. We encourage applications from diverse backgrounds who share our values and commitment to inclusion.

If you need adjustments during the recruitment process to make it accessible, please contact [e-mail].

Employees in redeployment will be considered first for vacancies. It’s council policy not to re-appoint employees who have left under EVR or VS unless in exceptional circumstances.

Applications close at midnight on the specified date. We may close the vacancy earlier if sufficient applications are received. Applications are only accepted via the online Jobs page after registration; postal applications are not processed. All interviewees must provide proof of right to work in the UK. The job description and supporting documents are available for download before the vacancy closes. We do not accept applications from recruitment agencies unless stated.

How To Apply

Please apply online by clicking the link below.