Self-Bill Specialist (FTC)

SThree; Glasgow; Hybrid; GBP 26,000 - 35,000; Full time

Job summary

A global STEM-specialist talent partner is seeking a Self-Bill Specialist for a 12-month fixed-term contract in Glasgow. The role involves reconciling client debts, enhancing customer experience, and requires strong communication and problem-solving skills. Benefits include flexible working, performance-linked bonuses, generous holidays, and healthcare schemes.

Benefits

Flexible working from home and office

Bonus linked to company and personal performance

Generous 28 days holiday allowance

Annual leave purchase scheme

Five days paid Caregiver/Dependant leave per annum

Five paid days off for volunteering

Private healthcare

Access to retail discounts

Qualifications

• 1-2 years experience in high-volume accounts receivable.
• Experience in Financial Reconciliations within a Self-Bill Operation.
• Comfortable working to deadlines.

Responsibilities

• Manage Self Bill Client portfolio and ensure accurate reconciliations.
• Provide solutions to customers while adhering to SThree's policies.
• Deliver monthly debt and cash collection targets.

Skills

Financial Reconciliations

Attention to Detail

Interpersonal Skills

Problem Solving

Customer Support

Tools

SAP

D365

Job description

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*Please note this role is a fixed term contract, for 12 months*

SThree are pleased to announce we're recruiting for a talented Self-Bill Specialist to join & guide our excellent team based in our fantastic office space in Cadworks, Glasgow.

The Self Bill Specialist will be part of the Self Bill Team reporting into the Self Bill & Master Data Manager. The primary function of a Self-Bill Specialist is reconciling the clients' debts to our Collections Management System identifying any anomalies that would prevent the settlement and collection of outstanding debt prior to falling due.

The role requires excellent communication skills and the ability to problem solve, supporting the delivery of effective resolution of client disputes and stakeholder queries. The role holder should also be able to demonstrate effective communication at all levels, regularly reviewing their respective portfolio with regional partners and collaborating with other internal functions to resolve any challenges and improve customer experience.

About us

SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future.

What are the day-to-day tasks?

• Manage their own Self Bill Client portfolio, ensuring accounts are reconciled accurately and that payments are received in line with contractual terms.
• Provide solutions to internal and external customers without contravening SThree's policies
• Reconciliation across client Portals and SAP Collections Management for Proactive collections
• Allocate payments accurately
• Deliver monthly debt, cash collection and DSO targets
• Managing financial compliance and adherence to SThree process
• Working with Placement support and Sales to ensure issues are resolved
• Reviewing and actioning mis aligned payment terms within MSP's
• Escalating High Risk accounts to Credit Manager or relevant stakeholders
• Maintaining accurate records
• Pro-active follow up on reconciliation issues identified, mitigating aging within the client accounts and enabling prompt collections
• Work with remote MSP Key Focal Points and MSP Client Focal Points on complex issues
• Process rebates, and manage payment terms in accordance with agreed process

What skills and knowledge are we looking for?

• Experienced in Financial Reconciliations within a Self-Bill Operation (essential)
• 1-2 years' experience in a high-volume accounts receivable commercial environment
• SAP/D365 experienced or an adept systems learner
• Being a self-motivator is essential
• Excellent attention to detail
• Ability to support internal and external customers
• Comfortable working to deadlines
• Strong interpersonal skills
• A second language (German, French, Dutch or Spanish) is an advantage but not essential

Benefits for our U.K. teams include:

• The choice to work flexibly from home and the office, in line with our hybrid working principles
• Bonus linked to company and personal performance
• Generous 28 days holiday allowance, plus public holidays
• Annual leave purchase scheme
• Five days paid Caregiver/Dependant leave per annum
• Five paid days off per year for volunteering `
• Private healthcare, discounted dental insurance and health care cash back scheme
• Opportunity to participate in the company share scheme
• Access to a range of retail discounts and saving