Selection success program Lead, Global Selling

Amazon; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Business Program Manager to lead initiatives within their Global Selling team. This pivotal role involves working closely with stakeholders to enhance efficiency and productivity while driving impactful business solutions. The ideal candidate will possess over a decade of experience in data analysis and project management, with a strong command of Microsoft Excel and CRM systems. Join a dynamic team that values innovation and collaboration, where your contributions will help shape the future of global commerce. If you're passionate about problem-solving and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• 10+ years of experience with Microsoft Excel and CRM systems.
• Strong analytical skills with a focus on data-driven decision making.

Responsibilities

• Drive business insights and guide account management teams.
• Develop and automate processes for improved efficiency.

Skills

Problem-solving

Communication

Project management

Data analysis

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Salesforce

CRM tools

Job description

Selection Success Program Lead, Global Selling

Job ID: 2897727 | Amazon (Shanghai) International Trading Company Limited

Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon’s 18 overseas stores, and supporting local sellers’ success and growth on Amazon. Our vision is to be the first choice for all types of Chinese business to go globally.

Amazon's Asia Global Selling Existing Seller Management (ESM) team currently seeks a results-oriented Senior Business Program Manager who can learn quickly and build trust with various stakeholders in a dynamically changing environment. In this role, s/he will be a key member of the Asia Global Selling ESM Team, providing critical support to drive greater efficiency, productivity, consistency, scalability, and impact. The successful candidate must be able to work directly, in a hands-on way, with multiple stakeholders and business teams, on multiple programs and projects at one time, as well as provide solutions that are highly usable, scalable, extensible, and maintainable. S/He needs to be passionate about his/her work, self-motivated, detail-oriented and have excellent problem-solving abilities, as well as superb communication and program/project management skills, and will be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way. The candidate will also be required to deal with highly ambiguous problems, identify root cause, devise and drive towards simple solutions to complex problems.

Roles and Responsibilities:

1. Act as a single owner in the ESM team on business domain and own business goal setting and team executions.
2. Accumulate in-depth Seller learning under each profile and generate business insights to help Sellers grow.
3. Drive business insights generation and provide guidance to account management team to help generate actionable next steps, and improve account management efficiency.
4. Co-work with multiple stakeholder/business teams to develop new business initiatives and translate into execution.
5. Structure workflow across the team to effectively implement each workstream & related operational activities.
6. Develop, implement and automate new and existing processes in a standardized and scalable format, while leveraging global resources to drive improvement based on local needs whenever possible.
7. Innovate to improve Seller experience via continuous engagement with internal partners to drive business process improvement through deeply data analysis and seller engagement practice.

BASIC QUALIFICATIONS

1. 10+ years of Microsoft Excel experience
2. Bachelor's degree or equivalent
3. Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
4. Experience defining, refining and implementing sales processes, procedures and policies or equivalent

PREFERRED QUALIFICATIONS

1. Experience using Salesforce (or other CRM tool) or BI tools
2. Experience presenting to senior leadership

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