Security Team Leader - DC

Mitie Cleaning & Hygiene Services; West of England; On-site; GBP 44,000 - 46,000; Full time

Benefits offered by this job

Pension

Save As You Earn

Share Incentive Plans

MiDeals

Life Assurance

Childcare Vouchers

Cycle to work

Job summary

Mitie Cleaning & Hygiene Services is seeking a Site Protection Officer to provide security across Marks & Spencer Distribution Centres in Avonmouth, Bristol. The role requires leading a team and delivering professional security services on a fixed shift pattern (Saturday-Sunday days, Monday-Wednesday nights).

You will monitor access control, CCTV, and patrols, and ensure compliance with health and safety and security policies.

Qualifications

• Must hold a valid front-line SIA Licence.
• Must hold a full UK driving licence and have access to a reliable vehicle.
• Previous team leadership is required.
• Literate and numerate with strong attention to detail and IT skills.

Responsibilities

• Lead, maintain and provide professional security cover across multiple M&S Distribution Centres within Bristol.
• Deliver outstanding customer service in line with Mitie and M&S key value.
• Maintain professional standards of appearance, conduct, and incident reporting.

Skills

Front-line SIA licence

UK driving licence

Team leadership

IT skills

Verbal communication

Attention to detail

Calm under pressure

Job description

Better places, thriving communities.

Full-time

Job Overview

Fantastic opportunity to join the

Location: Avonmouth, Bristol

Salary: £14.28

Hours: 2 days, 3 nights - 12hr shifts

Contract Type: Full-time

Job Overview

Fantastic opportunity to join the Mitie and Marks & Spencer family!

We are looking for a professional and adaptable Site Protection Officer (SPO) to provide exceptional security cover across Marks & Spencer Distribution Centres in Avonmouth, Bristol.

Please read carefully - Shift Pattern is fixed: Saturday, Sunday DAYS (07:00-19:00), Monday, Tuesday, Wednesday NIGHT (19:00-07:00)

As an STL, you will play a vital role in maintaining a safe and secure working environment for staff, visitors, and contractors, protecting company assets, and ensuring a consistent, high-quality service across all DCs. You will be required to work flexibly across days, nights, and weekends, including short-notice cover when required.

Comprehensive training will be provided, along with access to Mitie’s extensive benefits package, including Pension, Save As You Earn, Share Incentive Plans, MiDeals, Life Assurance, and Childcare Vouchers.

Main Duties & Responsibilities

• Lead, maintain and provide professional security cover across multiple M&S Distribution Centres within Bristol.
• Deliver outstanding customer service in line with Mitie and M&S key value.
• Maintain professional standards of appearance, conduct, and incident reporting.
• Monitor access control systems, CCTV, and vehicle movements in accordance with site procedures.
• Conduct regular internal and external patrols to ensure site safety and security.
• Support the prevention and investigation of theft, stock loss, and unauthorised access.
• Respond promptly and effectively to incidents, alarms, and emergencies following site protocols.
• Hold regular meetings to engage, motivate, and manage your team, developing and communicating the strategy. Communicate and follow Management lead.
• Be accountable for performance of the site.
• To undertake additional duties in line with capabilities as required.
• Work flexibly to meet operational requirements, including short-notice assignments.
• Ensure compliance with all Health & Safety and company security policies.

Person Specification

• Literate and numerate is required with strong attention to detail and IT skills.
• Professional appearance and high personal standards. Previous team leadership is required.
• Adaptable, reliable, and able to work independently or as part of a team.
• Excellent verbal communication and interpersonal skills.
• Calm under pressure with a positive, "can-do" attitude.
• Must hold a valid front-line SIA Licence.
• Must hold a full UK driving licence and have access to a reliable vehicle.

Health & Safety Responsibilities

• Follow all Mitie and Group Health & Safety policies and procedures.
• Report any hazards, risks, or incidents immediately to your line manager.
• Use all work equipment and personal PPE correctly and responsibly.
• Identify and report any training or equipment needs promptly.

If you're a skilled and dependable Site Protection Officer looking for a dynamic role covering high-profile Marks & Spencer Distribution Centres — we'd love to hear from you. Join the Mitie and M&S partnership today!

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie's 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

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