Security Team Leader

Welsh Parliament; Cardiff; On-site; GBP 31,000; Full time

Job summary

A governmental institution in Cardiff is seeking a Security Team Leader to supervise a team, ensure safety, and maintain high security standards. The ideal candidate will have experience in team management, clear communication, and handling sensitive information. This full-time role offers a salary of £30,870 and includes pension contributions and development opportunities.

Benefits

Civil Service pension with employer contribution of 28.97%

Flexible working options

Learning and development tailored to your role

Culture encouraging inclusion and diversity

Qualifications

• Experience of managing and leading a team effectively.
• Proven experience of communicating clearly and concisely during times of pressure.
• Experience of working with confidential and sensitive information.
• Experience of forward planning, rostering, and team administration.

Responsibilities

• Lead and inspire a team of security officers to uphold professional standards.
• Manage security officers' performance and well-being.
• Brief and deploy team members according to security policies.
• Conduct risk assessments and implement risk mitigation strategies.
• Promote equality and diversity within working practices.

Skills

Team management

Clear communication

Handling confidential information

Forward planning and rostering

Education

Relevant Security Qualification (desirable)

Job description

Overview

The Senedd Security Service is committed to safeguarding everyone who visits or works at the Welsh Parliament, ensuring a secure and welcoming environment at all times. As a Security Team Leader, you will play a vital role in supervising a dedicated team of security officers, maintaining the integrity and safety of the Senedd estate. Your professionalism will be key in delivering an exceptional customer experience, engaging diplomatically with staff and visitors from diverse backgrounds. This is a uniformed position, and you will be required to wear body armour as part of your duties. For more information, please view the job description.

Pattern of Working

This is a full-time post working a 5 day week of 37 hours between 07:00 to 22:00. The days of work will vary and will include regular weekend and public and privilege holiday duties.

Responsibilities

• Lead and inspire a team of security officers to uphold the highest professional standards, fostering a collaborative, positive, and motivated team culture.
• Effectively manage security officers' performance, conduct, and well-being in accordance with the Commission's policies, ensuring a high level of professionalism and morale.
• Provide strong management resilience by supporting fellow security team leaders and their teams, ensuring seamless delivery of security services across all operations.
• Brief, assign, and deploy team members in accordance with Senedd security policies and procedures, ensuring full compliance and keeping the team informed of current security issues, policy updates, and procedural changes through appropriate communication channels.
• Gather, evaluate, and disseminate intelligence relevant to maintaining the safety and security of the Senedd, ensuring all information is handled in strict compliance with GDPR regulations.
• Develop, oversee and deploy incident response plans, preparing the team to effectively manage evacuations and respond to fire or civil emergencies, ensuring safety and minimal disruption.
• Conduct comprehensive risk assessments regularly and collaborate effectively with colleagues to develop and implement strategies that mitigate identified risks.
• Maintain transparent and proactive communication with senior management and team members through structured briefings and debriefings as needed to ensure alignment and clarity.
• Actively promote and uphold principles of equality and diversity within working practices, serving as a champion for inclusive and respectful environments.
• Promote a safe working environment ensuring full compliance with all Health and Safety legislation, fostering a safe and secure workplace.
• Gain and maintain confidence in the operation of security systems, including Access Control and CCTV, through appropriate training and ongoing development.
• Participate in and facilitate exercises and training sessions designed to evaluate and enhance staff response capabilities to critical incidents.
• Support Senedd business by deploying and supervising ushers during plenary sessions and committee meetings to ensure smooth operations.
• Be available to provide security services outside the Cardiff Bay estate, including regional committees and other relevant locations as required.
• Undertake additional projects and responsibilities that are appropriate to the level of the role, as directed by security management.
• Adhere to all reasonable management instructions in line with business priorities and operational needs.

Qualifications

1. Experience of managing and leading a team effectively.
2. Proven experience of communicating clearly and concisely during times of pressure.
3. Experience of working with confidential and sensitive information.
4. Experience of forward planning, rostering, and team administration.

Desirable criteria:
The following qualities are not essential for this post but are deemed desirable and will be considered if two or more candidates achieve the same score at application or interview stage.

1. Hold (or be willing to undertake) a relevant Security Qualification (e.g. BTEC Level in Security Management).

Benefits and Salary

Salary: £30,870 per year. The Welsh Parliament contributes £8,943 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%