Security Systems Service Engineer

Ernest Gordon Recruitment Limited; Worcester; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading security systems company is seeking a Security Systems Service Engineer in Worcester. The ideal candidate will have strong knowledge of electronic security systems, with at least 3 years of industry experience. You'll be responsible for inspecting and installing systems, providing expert customer service, and managing your workload independently. This position offers competitive salary, company car, and opportunities for career progression.

Benefits

Company car

Career progression

In-house training and guidance

Qualifications

• Minimum 3 years' experience in the industry.
• Based in or around Worcester.

Responsibilities

• Inspect, maintain, and install fire, intruder, CCTV, and access control systems.
• Diagnose faults, replace components, and complete repairs to a high standard.
• Manage your own workload and prioritise service and installation jobs.
• Complete documentation accurately and in line with company processes.
• Provide expert support and advice to clients.
• Participate in a standby and call-out rota.

Skills

Knowledge of electronic security systems

Customer service skills

Technical troubleshooting

Education

Relevant qualifications in electrical or security systems

Tools

IDS Galaxy

IP CCTV

Fire Alarms

Access Control Systems

Job description

Security Systems Service Engineer
35000 - 40000 + Company Car + Career Progression
Worcester

Are you a Security Systems Engineer with experience in servicing fire, intruder, CCTV, and access control systems? Are you looking to join a company that genuinely invests in your growth and gives you the freedom to manage your own workload? This role has direct pathways to progress into supervisory/managerial roles with lots of in-house training and guidance.

This is a great opportunity to join a well-established leader in fire and electronic security systems with over 50 years of industry excellence. With a reputation for high standards and long-term career development, this company is a people-first business that partners with blue-chip clients across the UK. As an Investors in People Gold employer, they're dedicated to training, mentoring, and helping you build a career-not just do a job.

In this role, you'll inspect, service, and install security systems across client sites, delivering excellent technical service and customer care. You'll work independently to manage your day-to-day jobs, supported by a company that values flexibility, quality, and professional integrity. This is a field-based role with standby rota responsibilities and plenty of opportunity to grow within a high-performing and supportive team.

This role would suit a service engineer with strong knowledge of electronic security systems, looking to join a business that values long-term careers, client service, and technical expertise.

The Role:

• Inspect, maintain, and install fire, intruder, CCTV, and access control systems
• Diagnose faults, replace components, and complete repairs to a high standard
• Manage your own workload and prioritise service and installation jobs
• Complete documentation accurately and in line with company processes
• Provide expert support and advice to clients
• Participate in a standby and call-out rota

The Person:

• Experienced in servicing and installing IDS Galaxy, IP CCTV, Fire Alarms, and Access Control Systems
• Relevant qualifications in electrical or security systems
• Minimum 3 years' experience in the industry
• Based in or around Worcester

Reference:BBBH20970A

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

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