Security Support Officer

TN United Kingdom; Winchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading security company is seeking a Security Support Officer to join their Mobile Security Team in Winchester. The role involves responding to incidents, conducting patrols, and ensuring safety standards. Ideal candidates will have an SIA license and experience in the security industry.

Benefits

Assistance Programme through Health Assured

Grocery Aid

Wagestream

Perkbox

Fortnightly pay

Free uniform

Online training in multiple languages

Fuel claim scheme

Qualifications

• 5 years’ experience in the security industry (desirable).
• Full UK driving license.
• SIA license – CCTV (depending on site).

Responsibilities

• Working within the Mobile Security Team, attending sites as directed.
• Respond effectively to incidents, alarms, and events.
• Deliver excellent customer service consistently.

Skills

Communication

Decision-Making

Customer Service

Education

SIA License - Security Guard/Door Supervision

Level 3 in First Aid

Tools

IT systems (user level)

TRACKTIK

Job description

About The Role

Security Support Officer required to support our client located just outside of Winchester.

Salary: £13.00 per hour

Contract: 0 hours flexible, mainly day shifts (07:00 - 19:00) and some night shifts (19:00 - 07:00)

The ideal candidate will live locally (Southampton, Salisbury, Andover, or Basingstoke) and ideally have own transport, as the site is difficult to access by public transport.

Must have SIA Licence (Security Guarding or Door Supervision) and be somewhat familiar with computers (Word/Excel).

What you will be doing

1. Working within the Mobile Security Team, driving a dedicated vehicle, attending sites as directed, investigating alarms, completing patrols, utilizing technology, and providing emergency guarding to meet customer needs.
2. Create a secure environment where customers, employees, and visitors can thrive.
3. Promote confidence with every customer, colleague, and stakeholder through effective decision-making, communication, and professional security standards.
4. Follow assignment instructions, risk assessments, and customer policies at all times.
5. Respond effectively to incidents, alarms, and events, escalating to emergency services, the customer, and the Security Operations Centre as appropriate.
6. Ensure positive engagement with colleagues, customers, and the public.
7. Complete planned rota and shifts to provide security cover as needed.
8. Utilize TRACKTIK to complete patrols and report incidents or alarms.
9. Promote safety culture, awareness of H&S risks, and report accidents or near misses.
10. Secure properties of customers, employees, and visitors at all times.
11. Prevent unauthorized access by persons, vehicles, or objects.
12. Respond promptly to unplanned events, following site procedures.
13. Deliver excellent customer service consistently.
14. Engage in training and development activities to enhance skills.
15. Conduct site visits to ensure security standards, report risks, and promote compliance.
16. Perform vehicle inspections, ensuring safety and maintenance.

About You

Experience, Skills, Qualifications

1. 5 years’ experience in the security industry (desirable).
2. Full UK driving license.
3. SIA license – Security Guard/Door Supervision.
4. SIA license – CCTV (depending on site).
5. IT systems (user level).
6. Level 3 in First Aid (desirable).

About Us

What do you get from us?

We value our colleague and client relationships highly, and provide training and tools to help you meet their needs.

• Assistance Programme through Health Assured – support for physical, mental, and financial health.
• Grocery Aid – emotional, practical, and financial support, including counseling, advice, and grants.
• Wagestream – access your earnings as you go, save, and learn better spending habits.
• Perkbox – discounts on shopping, outings, dining, bills, plus recipes and wellbeing tips.
• Fortnightly pay.
• Free uniform.
• Online training in multiple languages.
• Fuel claim scheme.

A little about us:

• A family-owned business, founded in 1962.
• Turnover over £84 million, employing over 4,000 colleagues.
• Ranked within the top 2% of all cleaning and security providers.
• Services include cleaning, security, specialist, and FM services.
• Committed to delivering personable and reliable service.
• We operate across multiple industries with recognizable brands; if this sounds like a fit, we look forward to hearing from you.