Security Supervisor - Albert's Schloss

About The Role

Position: Security Supervisor - Albert's Schloss, Birmingham

Hourly Rate: £15.70 - £17.59* (*Hourly Rate inclusive of holiday pay)

Schedule: 40 hours per week available

At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in "Looking After Our Team", "Giving Something Back" and striving to "Be Great Today, Better tomorrow".

We are looking for a new Security Supervisor who champions our values to join our team Keeping People Safe at Albert's Schloss, Birmingham.

Experience working as a Door Supervisor in the night-time economy (bars, pubs, clubs) and leading a team is essential for this role.

Main Duties

• Liaising with the security manager and venue management to ensure smooth running of the venue
• Assess the suitability of guests and monitor behaviour in line with policies/legal requirements
• Ensuring the venue operates to a safe capacity and crowds are dispersed appropriately
• Patrolling the venue and undertaking occasional physical searches of guests
• Requiring guests to leave the venue and/or refusing entry to guests when behaviour/suitability is not in line with house-rules/policies. On occasions, this may require physical intervention
• Protection of assets
• Reporting and recording details of incidents, searches and patrol

Requirements

• SIA Door Supervision Licence
• Experience working as a Door Supervisor in the night-time economy (bars, pubs, clubs etc.)
• Experience leading/ supervising a team
• Availability Thursday, Friday, Saturday and Sunday evening

About You

• Great customer service skills
• Excellent communication and interpersonal skills
• Smart appearance with impeccable personal presentation
• Ability to confidently de-escalate and resolve difficult conflict situations
• Keen eye for detail and the ability to stay vigilant to security risks
• Ability to lead and motivate the Door Supervision Team

During screening you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.

About Us

About FGH Security

We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry. Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.

We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.

FGH Benefits And Welfare

Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe. Our first and most important value is Look After The Team: Our biggest asset is our people. We are an innovative business always aiming to raise the standards: We have been recognised and awarded for our employee engagement and support.

Just a few of the ways we support our team:

• Instant access to wages: you can draw on up to 50% of earnt salary before payday
• Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
• Discounts in high street retailers, gyms, and more
• Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
• Varied deployments across multiple industry sectors
• ACS Accredited
• MIND Employer
• Real Living Wage Employer

FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.