Security Supervisor

ISS; West Midlands Combined Authority; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facility management company seeks a Security Supervisor in Coventry, to ensure safety and manage incidents. The ideal candidate must have previous security experience and a valid SIA license. Enjoy a dynamic environment with opportunities for training and team development. Competitive hourly rate offered.

Qualifications

• Previous security experience required.
• Must hold a valid SIA license for security guarding.
• Ability to manage incidents effectively.

Responsibilities

• Ensure safety of the site and individuals.
• Act as the first point of contact for incidents.
• Identify and report suspicious activities.

Skills

Leadership skills

Attention to detail

Customer service skills

Education

SIA license

Job description

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Working Pattern: Monday to Friday (07:00 - 19:00)

Contract Type: Permanent

Hourly Rate: £14.63

Are you passionate about safety and delivering a great customer experience?

As a Security Supervisor with ISS, you will be at the forefront of creating a safe environment, protecting your colleagues and our customer's property, people, and assets by providing exemplary security operations.

Reporting to the Security Operations Manager, the Security Supervisor will be accountable for the local security operation that forms part of the client’s contract with ISS.

The Security Supervisor will act as the first point of contact for effective incident management, with responsibility for escalating matters to the Security Operations Manager, the client, and/or other relevant stakeholders.

You will lead by example, delivering excellent service in line with the ISS approach of building strong partnerships with clients, based on consistent and high-quality service delivery.

The Role

• Always ensure the safety of the site and everyone on it
• Act as the first point of contact for incident management
• Stay vigilant and identify any suspicious activities
• Prevent any unauthorised access
• Keep up to date with all the activity on site and have full knowledge of daily events
• Create a positive, professional relationship with customers and colleagues
• Adhere to all Health & Safety procedures and ensure any breaches are reported
• Train and support staff on site duties in line with operational needs
• Work as part of a team and on your own depending on site requirements

About You

• Previous security experience
• A valid front-line security guarding, door supervision or close protection SIA license
• Knowledge and experience with security systems and other related tech
• Strong leadership and organisational skills
• Proven experience in developing, and training teams
• Great attention to detail and a consistent approach
• A team player with good customer service skills
• New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

To find out more about what we do click here -

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Security Supervisor

Contract: Infrastructure

Location: Coventry, CV1 2WT

Hours of work: 60

Working Pattern: Monday to Friday (07:00 - 19:00)

Contract Type: Permanent

Hourly Rate: £14.63

Are you passionate about safety and delivering a great customer experience?

As a Security Supervisor with ISS, you will be at the forefront of creating a safe environment, protecting your colleagues and our customer's property, people, and assets by providing exemplary security operations.

Reporting to the Security Operations Manager, the Security Supervisor will be accountable for the local security operation that forms part of the client’s contract with ISS.

The Security Supervisor will act as the first point of contact for effective incident management, with responsibility for escalating matters to the Security Operations Manager, the client, and/or other relevant stakeholders.

You will lead by example, delivering excellent service in line with the ISS approach of building strong partnerships with clients, based on consistent and high-quality service delivery.

The Role

Always ensure the safety of the site and everyone on it

Act as the first point of contact for incident management

Stay vigilant and identify any suspicious activities

Prevent any unauthorised access

Keep up to date with all the activity on site and have full knowledge of daily events

Create a positive, professional relationship with customers and colleagues

Adhere to all Health & Safety procedures and ensure any breaches are reported

Train and support staff on site duties in line with operational needs

Work as part of a team and on your own depending on site requirements

About You

Previous security experience

A valid front-line security guarding, door supervision or close protection SIA license

Knowledge and experience with security systems and other related tech

Strong leadership and organisational skills

Proven experience in developing, and training teams

Great attention to detail and a consistent approach

A team player with good customer service skills

New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

To find out more about what we do click here -

Bookmark this page on

{1} {1} {1} or email this job to a friend