Security Supervisor

Mitie; Warwick; On-site; GBP 18,000 - 26,000; Full time

Job summary

Mitie is seeking a full-time Security Supervisor at a major corporate location in Warwick. The role operates on 12-hour shifts (4 on/4 off) with days and nights, offering overtime opportunities and a competitive hourly rate of £16.16.

The candidate will protect property, people and assets in line with AI's, maintain service levels, and undertake ongoing training to support professional development. Strong English communication is essential to interact with staff, clients, and visitors on site.

Qualifications

• Corporate security experience essential.
• SIA licence holder required.
• SC Clearance desirable, but training will be provided.
• Ability to work as part of a team and use own initiative.

Responsibilities

• Gatehouse, reception, loading bays and patrolling.
• Ensure compliance with policies and UK law as directed by the Security Account Manager.
• Complete on-site tasks as defined in Assignment Instructions (AIs).
• Review and update Instruction changes to improve service.
• Comply with industry and statutory licensing requirements (front-line licence to be worn).
• Maintain safety and incident reporting procedures and documentation.

Skills

Security experience

Teamwork

Education

SIA Licence

Job description

• A great opportunity has arisen for a full time security supervisor at a major corporate location in Warwick.
• £16.16 per hour
• 12 hour shifts 4 on 4 off, days and nights
• Overtime opportunities
• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.
• Must be comfortable dealing with people and have a good understanding of the English language. Communication is key for this role.

Main Duties

Operations

• Gatehouse, reception, loading bays and patrolling.
• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Corporate Security Experience
• SIA License
• SC Clearance desirable, but not essential as any training will be provided
• Ability to work as part of a team and under own initiative