Security Supervisor

Mitie Group plc.; Patchway; On-site; GBP 22,000 - 28,000; Full time

Job summary

Mitie Group plc. is seeking a diligent security professional to manage day-to-day security operations on the site. You will be the first point of contact for the Security team, ensure dress standards, discipline and conduct are met, and support ongoing training for resident guards at the site.

You will develop the team, review performance, and assist in investigations. Strong English, reliability, and computer literacy are essential.

Qualifications

• SIA License (required).
• SC Clearance desirable.
• Excellent verbal and written English.
• Computer and software literate.
• Reliability, self-motivation and ability to work without supervision.
• The ability to solve problems, make decisions and prioritise.
• The ability to transfer self-motivation to staff.
• Tact and diplomacy to deal with people at all levels.
• Self-confidence and interest in self-development.
• Interest in continuous improvement of the Company's performance.
• Excellent attendance and timekeeping record.

Responsibilities

• Be responsible for the day-to-day operation of Security.
• Serve as the first point of contact for the Security team and uphold standards and conduct.
• Support ongoing training for resident security teams and induct new officers to site procedures.
• Develop teamwork and maintain high morale within the workforce.
• Assist in reviewing security officer performance and development.
• Support security/equipment investigations (thefts, missing items, complaints).
• Provide customer/client liaison as required.
• Ensure Assignment Instructions are followed by security and shipping personnel.
• Communicate important messages in security handover and ensure reading acknowledgement by staff.
• Keep security records/logs up to date and compliant with data protection laws.

Skills

Good literacy & communication

English proficiency (verbal & written)

Reliability & self-motivation

Problem solving & decision making

Teamwork & leadership

Education

SIA License

SC Clearance desirable

Tools

Computer literacy

Software literacy

Job description

To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

• Delivering results that meet and/or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.

Main Duties

• To be responsible for the day-to-day operation of Security.
• Be the first point of contact for the Security team and deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to.
• Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm.
• Develop teamwork within the workforce, ensuring high morale through effective motivational methods.
• Assist in review of Security Officers performance and development.
• To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc.
• Provide customer / client liaison as and when required.
• Ensure Assignment Instructions are adhered to at all times by security and shipping personnel.
• Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.
• Ensuring security records and logs are being kept up to date.
• Ensure the security team are compliant with all relevant legislation on data protection.

Previous Security Experience

• SIA License
• SC Clearance desirable
• Good literacy and communication skills and have excellent verbal and written English.
• Be computer and software literate.
• Reliability, self- motivation and ability to use own initiative and work without supervision.
• The ability to solve problems, make decisions and prioritise.
• The ability to transfer self-motivation to staff.
• The ability, tact and diplomacy to deal with people at all levels.
• Self-confidence and an interest in self-development.
• An interest in the continuous improvement of the Company's performance.
• The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.